Field Service Technician

IT Field Technician (1-3 Years of Experience)
Applicants must have the flexibility to be away from home Monday through Friday. (ALL EXPENSES COVERED)
Our client is seeking a well-versed, technically minded individual to join their team supporting Patient Simulators. You will install and perform maintenance on
these simulators at different medical-related customer sites such as Hospitals and Universities. The purpose of a patient simulator is to provide a more
modern approach to hands-on prevention methods. A growing number of professionals and students now have access to next-generation training methods
in a more precise way. The Field Service Engineer (FSE) will travel within the greater area of their specified market to ensure the simulators are working
properly by performing preventive maintenance.

Requirements

• Base-level IT knowledge (experience is preferred but not required)
• Familiarity with networking protocols (TCP/IP, DHCP, IP addressing)
• Must be well-versed with Windows 11
• MUST BE FLEXIBLE TO TRAVEL MONDAY THROUGH FRIDAY
• Good electronics aptitude is a huge plus
• Strong customer service skills (this is key)
• Ideal for entry level candidates; difficult to do this role while attending classes or having other weekly commitments
• Reliable form of transportation
• YOU WILL BE REQUIRED TO TAKE AN IKM ASSESSMENT TO QUALIFY
• (Very similar to a CompTIA A+ assessment)

Additional Information

• The simulators run on a Windows 11 operating system and are connected to the client’s network
• 13-week, 100% paid training with Monday-Friday travel
• Company pays for all travel expenses
• Mileage reimbursed for anything over 30 miles (mile 31+)
• $65 per day food credit while traveling
• Installation and maintenance of patient simulators
• Automatically on the clock after the first hour of travel (driving or flying)
• No “cookie-cutter” candidate – qualifications are based on skills and situation
• Wide variety of experience levels considered (entry-level to expert)
• Anything worked under 5 hours is automatically paid as 5 hours
• Anything worked over 5.5 hours is automatically paid as 8 hours

Traveling Information
You can expect to drive at most 5 hours within your area and you will receive gas mileage reimbursement after the 30th mile. You will receive a hotel room for long distances, but anything over 5 hours you can expect to fly. (Most often the travel is local, but you must be open to driving
within a 5-hour radius.)

YOU MUST BE FLEXIBLE TO TRAVEL (DRIVING OR FLYING) MONDAY THROUGH FRIDAY.
You will be home most nights during the week and home on weekends. There is a 13-week training period that will require you to be away from home Monday through Friday, including classroom training and weekly field shadowing.

ALL TRAVEL EXPENSES ARE COVERED BY THE CLIENT.

Pay and Benefits

• Pay range: $23.00/hour to start

Job Type & Location
This is a Contract to Hire position based out of Reno, NV.

Pay and Benefits
The pay range for this position is $23.00 – $23.00/hr.
Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:
Medical, dental & vision Critical Illness, Accident, and Hospital 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available Life Insurance (Voluntary Life & AD&D for the employee and dependents) Short and long-term disability Health Spending Account (HSA) Transportation benefits Employee Assistance Program Time Off/Leave (PTO, Vacation or Sick Leave)

Workplace Type
This is a fully onsite position in Reno,NV.

Final date to receive applications
This position is anticipated to close on Feb 26, 2026.
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