Bocce Guest Experience Specialist

Overview

Opportunity:
Bundox Bocce Guest Experience Specialist

As a Guest Experience Specialist, you are a master multi-tasker who serves food and beverages to guests with a friendly demeanor in accordance with our distinctive service standards. Beyond traditional service, your role extends to hosting, operating the point of sale, and providing game assistance to guests.

Availability:
All shifts, Weekends, Holidays.

Bocce Court Supervisor/Event Coordinator – Front of House Manager – General Manager

• Take food orders from guests and process orders in the point-of-sale system.
• Host guests, manage bocce court rentals, and assist with game rules and procedures.
• Ensure overall guest satisfaction and a memorable guest experience.
• Maintain cleanliness and aesthetic of service and bocce game areas.
• Stock service stations with items such as game equipment, ice, napkins, or straws.
• Pick up orders from the food preparation areas and ensure food is prepared accordingly.
• Prepare guest check and if appropriate, complete payment transaction.
• Adapt to dynamic roles such as expo, host and food ringer as needed.
• Be aware of guest satisfaction scores and work towards increasing departmental and overall guest satisfaction.
• Practice safe work habits, wear protective safety equipment and follow MSDS and OSHA standards.
• Perform other duties as requested by management.

• High School diploma or equivalent preferred.
• Previous food and beverage or hosting experience preferred.
• Knowledge of POS system.

• Competitive wages for full-time and part-time opportunities
• Medical, Dental, and Vision Health Insurance
• Paid Time Off
• 401k Company Match
• Free Basic Life Insurance
• Travel Discounts
• Commuter Transit and Commuter Parking Benefits
• Employee Assistance and Wellness Program
• Educational / Professional Development
• Referral Bonus Program

• Work schedule varies and may include working on holidays, weekends, and alternate shifts.
• Requires standing for extended periods, walking, pushing, lifting 50 pounds, bending, and reaching.

People Are Our Capability – Hearts That Serve – Only Excellence – Stay Nimble - Own It