TMS Tech and MA; Dual

Company Introduction:

WC Health provides patients with comprehensive and integrated health care focused on mental health and behavioral health. As we continue to evolve as a company, we are proud to have stayed true to our original mission of creating services and products that make a positive difference in people's lives. We pledge to continue to challenge the status quo in healthcare delivery and strive to develop new programs through the collaborative efforts of our dedicated team, partners, patients, and communities we serve.

Our wrap-around services include psychiatry, substance abuse services, medication assistant treatment for those in recovery, housing, pharmacy, transportation, case management, therapy and other mental health services. Voted as one of the top 5000 growing healthcare companies by INC 5000, we are looking for highly motivated individuals to join our growing team. To learn more about our company, please visit our website at

WC Health is seeking a full-time Transcranial Magnetic Stimulation Technician Float.

• Administer TMS sessions per protocol under clinical supervision
• Monitor patient safety and comfort during treatments
• Provide patient education and emotional support throughout treatment
• Maintain and troubleshoot TMS equipment and treatment room setup
• Accurately document patient sessions and progress in the EHR
• Greet and assist patients, manage scheduling, and handle check-in/out, intake paperwork, Front Desk and Medical Assistant support when possible
• Complete and track evaluations, screenings and prior authorizations for TMS and related services
• Use Athena's, EVS, and other insurance portals to verify benefits and submit required documentation
• Maintain organized patient records and assist with general office support as needed
• Ensure the clinic environment remains clean, welcoming, and professional
• Other administrative and clinical duties as assigned per clinic manager as needed

• Professional and kind – represents the clinic with warmth and integrity
• Self-directed and proactive – takes ownership of tasks without needing close supervision
• Organized and efficient – comfortable managing multiple responsibilities
• Dedicated to the job – we are looking for a long term employee
• Experienced in healthcare – understands patient care and administrative flow
• Comfortable with technology – able to use EHRs, insurance portals, and clinical software

Required:

• Strong communication and problem-solving skills
• Experience with EMRs, patient scheduling, and front office procedures
• Experience completing prior authorizations for insurance
• Compassionate and patient-focused demeanor
• High school diploma

Preferred:

• Prior experience as a TMS Technician
• Background in mental health
• Medical Assistant Training or completion of school program
• Experience working in a small or start-up clinical setting

• PAID TMS Certification Education and Training (if needed)
• Supportive and mission-driven work environment

• Assist TMS Providers with preparation for evaluations, screenings, mappings, sessions and treatment monitoring and completion.
• Assist Patients by helping them connect to telehealth services either at their home or in clinic or by providing in-clinic, in-person visits and rooming patients throughout the day. Assisting the Front Desk team, Medical Assistant Back office team for coverage purposes and during unassigned TMS down time.
• Complete daily TMS Screenings for potential qualifying patients, process evaluations, monitor completion of provider evaluation/mapping notes along with maintaining all TMS sessions within the same day of treatment.
• Document patient histories, including medical and substance abuse histories, and measure vital signs such as weight, height, blood pressure, pulse and temperature.
• Perform MA procedures under the supervision of a Nurse Practitioner or Medical Doctor, including blood draws, ECGs, point-of-care testing (e.g., urine drug screens), and other duties as needed.
• Provide patient education and instructions as directed by the Nurse Practitioner or Medical Doctor.
• Ensure all reports, results, lab orders and imaging…