Medical Assistant

Who are we?

AtReno Orthopedic Center (ROC), every action is driven by our employee expectations:

• We lead with a
  patient-first mindset
  , ensuring every decision is made in the best interest of those we serve.
• We believe in the power of
  assuming good intent
  , fostering a culture of respect, optimism, and compassion, where teammates lift each other up.
• Here, you're encouraged to
  own your success
  — we support your growth, celebrate your contributions, and empower you to take initiative.
• Continuous learning is part of who we are; we strive for constant improvement in everything from clinical innovation to personal development.
• We value
  kindness
  as a core strength — it's how we treat our patients, our colleagues, and our community.
• Most importantly, we encourage every team member to
  be an advocate
  — for patients, for progress, and for doing what's right.

If you're looking for a place where your work matters, your values align, and your growth is supported, you'll find purpose and belonging at ROC.

Reno Orthopedic Center (ROC) is physician-owned, meaning decisions are made by those who understand patient care firsthand — and every team member’s voice matters. We offer a fully integrated musculoskeletal health campus with on-site surgery, advanced imaging, therapy, urgent care, and specialty services like bone health and orthopedic oncology. With continuous growth and investment in new facilities and technology, ROC provides a forward-thinking environment built to support both exceptional patient care and your professional development.

We’ve been the trusted name in musculoskeletal health across Northern Nevada for over 60 years — and we’re still growing!

You will be an essential part of the patient care team, supporting physicians and ensuring a smooth, efficient, and compassionate experience for every patient. You'll be the friendly face that welcomes patients, guides them to their exam rooms, prepares them for their visit, and keeps them informed throughout the process. From conducting initial medical screenings and documenting vital health information to assisting with procedures and preparing injections using sterile techniques, you’ll be hands‑on in delivering high‑quality care.

Maintaining a clean, safe, and welcoming environment is a key part of your role, as is promptly handling patient messages, calls, prescription refills, and documentation.

This is an exciting opportunity for a detail‑oriented and compassionate professional to make a meaningful impact in a fast‑paced clinical setting.

• Prepare for patient appointments by reviewing and updating patient records prior to appointment including checking for updates, recent tests, lab results, x‑ray films, and correspondence;
• Communicate with patient to greet and guide them to their room, prepare them for physician’s visit and keep them updated on the status of their visit;
• Conduct initial medical screening, blood pressure, and basic medical history and accurately document in patient’s electronic medical record;
• Complete all Meaningful Use and PQRS measures on forms according to clinic standards;
• Assist the physician with all treatment procedures;
• Prepare for injections utilizing sterile techniques and BBP protocols;
• Draw medications for injections;
• Complete physician orders, arrange and schedule tests, authorization tasks and other tasks as required;
• Enter proper diagnosis and office visit level per physician’s orders to accurately code patient’s account;
• Maintain and clean patient exam rooms between patients to ensure patients' comfort and safety according to clinic protocols and in compliance with infection control standards;
• Address and resolve patient messages and/or phone calls promptly and document conversation in patient’s electronic medical record;
• Authorize prescription refills as directed by the physician and in accordance with regulatory requirements and ROC protocols.

• Certifications/Education
• Certified Medical Assistant (CMA), Registered Medical Assistant (RMA) or Assessment-Based Records in Order Entry certification OR two years of experience in a back‑office clinical setting;
• High school…