Reno - Telehealth Facilitator

Behavioral Health Solutions
-Reno, NV, United States

Description

Behavioral Health Solutions is seeking a hard-working, self-driven individual to join our behavioral team as a part-time Telehealth Facilitator. Candidates must be comfortable working in a Skilled Nursing Facility (SNF) environment and display technical skills with tablet and telehealth equipment.

Applicants must be able and willing to travel to facilities in the Northern Nevada area on scheduled days.

Job Type
:

• Part-time, between 15-25 hours per week. The exact number of hours is dependent upon the range willing to travel.
• Locations Serviced:
  Reno , Sparks, Carson, Gardnerville (bi-weekly), and Fallon (bi-weekly)

Responsibilities
:

• Serve as the liaison between the healthcare provider and the patient during Telehealth visits.
• Ensure telehealth equipment is working properly, troubleshoot technical issues, and connect patients with technical support, as needed.
• Coordinating appointment scheduling between healthcare providers and clients in SNFs.
• Provide ongoing support to healthcare professionals regarding Telehealth services.
• Timely connection to telehealth appointments.
• Communicate with patients, families, facility staff, and colleagues professionally.

Requirements

• Comfortable using technology – iPads, tablets, smartphones, computers, and mobile applications.
• Proficient in Microsoft Office and other relevant software.
• Knowledge of behavioral health terminology.
• Strong organizational and time-management skills.
• Ability to multitask and work effectively in a fast-paced environment.
• Strong interpersonal and communication skills.
• Knowledge of HIPAA regulations and patient confidentiality
• Possession of a valid Driver's License.
• Some facilities may require up-to-date vaccinations or appropriate exemptions.