Dice Dealer - Eldorado; Reno, NV
Listed on 2025-12-01
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Entertainment & Gaming
Server/Wait Staff, Customer Service Rep
It is the primary responsibility of the Table Games Dealer to provide prompt, accurate and courteous service while showing skill in dealing their assigned game. All duties are to be performed in accordance with departmental and property policies, practices, and procedures.
ESSENTIAL DUTIES AND RESPONSIBILITIES- Greet guests upon arrival at the table
- Maintain a professional, friendly and courteous atmosphere providing the guest with a delightful gaming experience
- Handle transactions for buy-ins, payoffs and markers
- Show skill in dealing the assigned game
- Take losing bets and pay winning bets following rules and procedures
- Adhere to appropriate gaming regulations, policies and procedures
- Verify fills and credits to the game
- Notify Floor Supervisor of any irregularities in the play and / or transactions in the game
- Provide excellent guest service, interact with guest and answers questions
- Notify Floor Supervisor of any guest needs including cocktails and host services
- Ask for identification for anybody who looks under 30 years of age at the game
- Perform all duties as deemed necessary for the success of the department
Exemplify our core values, family style service, our mission and vision
Exemplify our DEI (diversity, equity, inclusion) culture
Perform other job‑related duties as assigned
KNOWLEDGE, SKILLS, AND ABILITIES- Must have or be able to obtain a Gaming Registration
- At least one year gaming experience, strip experience preferred
- Audition is required
- Professional appearance and demeanor a must
Work may be performed in an area, which may be unusually noisy and crowded
Mobility to include bending, reaching, prolonged standing and walking, accessing and lifting items from floor level to six feet high
Normal sense of smell, touch, sound and vision range
Eye/hand coordination and manual dexterity
Work area is subject to variable temperatures
May be subject to smoking environment and moderate noise
GUEST SERVICE (INTERNAL/EXTERNAL) STANDARDSEmployee is required to meet and deliver our core values, service standards, and family style service.
PERFORMANCE REQUIREMENTSMust have the ability to provide internal/external guests with service excellence, have excellent communication skills and observation skills, and have an easygoing demeanor to ensure a fun and safe environment for our guests. Above average speech – both speaking and reading/writing English. Need excellent interpersonal skills. Work requires schedule flexibility which may include days off, nights, weekends, holidays, and overtime as needed.
DISCLAIMERAND EEO STATEMENTS
The above statements are intended to describe the general nature and level of work being performed in this position. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of the position. The Company reserves the right to make changes to the job description whenever necessary.
Caesars Entertainment will engage in an interactive process and make reasonable accommodations, as required by law, for individuals with disabilities or to accommodate pregnancy, pregnancy‑related conditions, or where a conflict exists between the position and an individuals’ religious beliefs or practices.
As a part of the new hire process, candidates will be required to complete a background check post‑offer. The Company is an equal opportunity employer and does not discriminate against employees or applicants based on race, color, national origin, sex, age over 40, religion, disability, sexual orientation, gender identity or expression, veteran status, marital status, or any other characteristic protected by law.
We are an Equal Opportunity Employer. Caesars Entertainment will not discriminate against any employee or applicant based upon a person’s race, color, creed, religion, national origin, sex, marital status, disability, status with regard to public assistance, age, sexual or affectionate orientation, gender identity, familial status, ancestry, local human rights commission activity, citizenship, genetic information, protected veteran or military status, or any other protected class.
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