Treatment Coordinator - Oral Surgery

Treatment Coordinator – Oral Surgery

Northern Nevada Oral Surgery | Reno and Sparks NV

Oral Surgery in Reno NV, Dental Implants and Wisdom Teeth Removal

Join our elite oral surgery practice as a Treatment Coordinator, a role vital in providing exceptional patient care. As a Treatment Coordinator, you will greet patients, answer phones, schedule appointments, provide cost estimates, and collect patient payments. Additionally, you will manage the doctor's schedule and handle many communications with patients and referring offices.

• Provide exceptional customer service to patients, referring offices, and team members via phone, in person, or electronically.
• Update and maintain accurate patient insurance information and collect payments from patients professionally and efficiently.
• Optimize the doctor's schedule and prioritize tasks according to the patient schedule to ensure effective time management.
• Collaborate with the clinical team to ensure an excellent patient experience.
• Understand doctor treatment recommendations, develop comprehensive treatment plans, and communicate treatment options and associated costs clearly to patients.
• Maintain confidentiality of all patient information in accordance with HIPAA regulations.
• Perform other related duties as assigned.

We are dedicated to exceptional oral surgery in a comforting environment, prioritizing patient needs through collaboration with the patients, their families and referring office. Our vision is leadership in oral surgery, focusing on outstanding patient experiences and exceptional industry standards. We foster a positive work environment with career growth opportunities, comprehensive benefits, and a supportive culture that values work-life balance. Our goal is to empower employees to deliver excellent patient care and build strong relationships with our patients and referring offices.

We prioritize your personal and professional well-being, covering aspects from health to financial.

• Health, Dental, Vision, Life Insurance
• Paid Time Off
• 401(k)
• Short/Long Term Disability

• High school diploma or equivalent required.
• One year of customer service experience in a dental or medical setting is ideal.
• Strong teamwork and independent work capabilities, demonstrating good judgment and critical thinking.

• Understanding of dental terminology
• Basic office skills
• Good organizational skills
• Attention to detail