Teller, Customer Service​/HelpDesk

About The Role

The Big Picture

Are you looking for a rewarding career in banking where you can build relationships, help customers, and grow professionally? If you enjoy working in a team-oriented environment and have a passion for delivering excellent customer service, we’d love to meet you!

At Heritage Bank of Nevada, Division of Glacier Bank, we’re more than just a financial institution—we’re a part of the community. We believe in providing exceptional service, fostering strong relationships, and supporting the personal and professional growth of our team members. If you're looking for a workplace where you're valued and can make a difference, this is the place for you!

As a Bank Teller, you’ll be the friendly face our customers rely on. Your day-to-day will include:

• Processing transactions like deposits, withdrawals, and payments with accuracy and efficiency. Providing top‑notch customer service and answering account‑related questions.
• Identifying customer needs and recommending appropriate banking products or services.
• Maintaining a balanced cash drawer and ensuring compliance with security procedures.
• Assisting with ATM and night deposit transactions.
• Learning and growing through training opportunities—including potential cross‑training in new accounts.
• Other duties as assigned.

What You Bring

• At least six months of customer service and cash handling experience—banking experience is a plus!
• Comfortable handling cash and balancing transactions.
• Enjoy working in a team and building relationships with customers.
• Strong communication skills and keen attention to detail.
• Ability to handle difficult situations with professionalism.
• Ability to take positive and constructive criticism and apply it to the job.
• Eager to learn and grow in the banking industry.

You'll be working in a comfortable, climate‑controlled office with a great team and a collaborative atmosphere. While it’s mostly a counter type desk job, there’s a lot of movement involved to keep things interesting!

Here’s what you can expect:

• You’ll spend a good part of your day standing and working at a computer, helping customers, and handling transactions.
• Occasionally, you’ll sit, walk, reach, or even crouch (though we promise, not too much crouching!).
• From time to time, you may need to lift or move up to 30 pounds.
• Use office equipment like computers, phones, and copiers.
• Reliability is key—we count on our team to be punctual and present.
• In rare cases, you may need to work extended hours or travel off‑site.
• If there’s an emergency, you should be able to navigate outside safely.
• Must have adequate vision—close and distance vision, color recognition, depth perception, and the ability to adjust focus.
• Support for accommodations if required.

Compensation & Benefits

Starting salary is dependent upon relevant experience and may vary based on the geographic location of the position. We offer an extensive benefits package that includes medical, dental, vision, and life insurance, coverage for employees and eligible dependents, a health savings account option, Employee Assistance Program (EAP), a health rewards program, a retirement savings plan (401(k) and Profit‑Sharing plans), short‑ and long‑term disability benefits, education and training benefits, and discounts on banking products and services.

We also offer a generous Paid Time Off (PTO) plan and paid holidays. PTO accruals begin at .0745 per hour worked for part‑time employees and up to a maximum of 240 hours per year for certain full‑time employees. PTO accruals depend on position, status, and years of experience. Most full‑time employees are offered 6 paid holidays; part‑time employees receive pro‑rated paid holidays.

Employees in Utah and Nevada may be eligible for pay for certain state‑recognized holidays.

We are an Equal Opportunity Employer and qualified applicants, or employees will receive consideration for employment without regard to race, color, religion, national origin, sex (including pregnancy), sexual orientation, gender identity, mental or physical disability, genetic information, protected veteran status, or any other category protected by applicable federal, state, or local laws.

Glacier Bancorp, Inc. does not sponsor applicants for work visas. All applicants must be legally authorized to work in the US.

No recruiters or unsolicited agency referrals please.