Customer Support Specialist Job Reno area,Nevada USA,Customer Service/HelpDesk

Overview

Join our team as a Customer Service Agent, providing expert assistance to business owners in LLC formation and startup consulting. You'll be the first point of contact for business owners, answering questions, and ensuring clients receive the best possible experience. In this position you will talk to business owners to offer custom solutions and business formation support to get their business launched and ready to grow!

This position will be onsite at our Reno, NV office.

You will

Advise business owners who inquire about our services guiding them toward customized solutions
Possess strong knowledge of Inc Authority products and services to identify customer's needs when qualifying them (training provided)
Demonstrate an aptitude for business startup consultation and customer assistance to increase customer satisfaction
Communicate effectively and professionally in all forms of communication with both potential customers and internal team members
Maintain complete and accurate records of all daily activity and customer contact

You have

At least 1 year of experience in a client facing position
Ability to read and write Spanish proficiently (preferred not required)
Ability to navigate a CRM System and use a headset
Basic computer skills such as typing while using Microsoft Office products (Excel, Word, Outlook)

Career-Minded Professional

A Passion for Helping Others with a Positive, Can-Do Attitude

Professional Appearance and Demeanor

Actual compensation will depend on several factors, but the annual average compensation is around $34,000 +

Benefits

401k, With Matching Contributions
Short-Term/Long-Term Disability Insurance
Plus other wellness benefits to include:
Fringe lifestyle benefits up to $250

Join us in making a difference as we build our future and help ensure access to professional legal advice to all! Legal Zoom is an equal opportunity employer, dedicated to diversity, equality, and inclusion, and provides equal employment opportunities to all employees and applicants for employment. Legal Zoom prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Additionally, Legal Zoom is enrolled in the E-Verify program. For additional information on E-Verify, please visit Participation and Right to Work pages.#J-18808-Ljbffr


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