Part Time Associate Banker Reno Tahoe - Reno, Sparks Area;

At Chase, we are passionate about creating memorable experiences for our clients and employees, making them feel welcomed, valued, and understood. We build lasting relationships by doing the right thing, exceeding expectations, and embracing diversity and inclusion.

As an Associate Banker within Chase, you will represent our brand and culture with the utmost hospitality, using the latest banking solutions and cutting‑edge financial technology combined with friendly and attentive service. Your role at Chase will significantly contribute to the branch's success by delivering exceptional client experiences. You will build trusted relationships with clients, sharing product knowledge and solutions and introducing them to our team of experts – helping clients achieve their financial goals.

• Create a welcoming environment by delivering attentive and friendly service: greeting clients as they enter the branch, managing lobby traffic, checking clients into the waiting queue, and scheduling or cancelling client meetings.
• Exceed client expectations while assisting with day‑to‑day transactions and opening new accounts, while complying with all policies, procedures, and regulatory and banking requirements.
• Educate clients on how technology self‑service options such as leveraging the Chase Mobile App, , and ATMs can help them with their banking needs whenever, wherever, and however they want.
• Build meaningful relationships with clients by actively listening, asking thoughtful questions, demonstrating empathy, and sharing product knowledge and solutions – introducing them to our team of experts to help achieve their financial goals.
• Perform branch operations, which may include managing cash devices such as the cash vault, ATM, or others while adhering to all bank policies and procedures.

• Client‑first mindset – delivering attentive and friendly service, creating a welcoming environment.
• Trusted relationship builder – demonstrating genuine care and concern during interactions with clients.
• Client engagement – communicating clearly and politely to understand and help, anticipating client needs.
• Client issue resolution – providing a consistent client experience with attention to detail.
• Client experience elevation – working collaboratively as a team to deliver seamless service with care and sincerity.
• Quick and accurate product, service, and procedure learning.
• Client service experience or comparable experience.
• High school diploma or GED equivalent.

• Strong desire and ability to influence, educate, and connect customers to technology solutions.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law.

We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

Reno, NV $20.00 - $24.66 / hour