Spa Manager

providing people with possibilities and places to have fun. Our Mission, Vision & Values

represent a unifying and inspiring way forward, and all Team Members are expected to

uphold them.

Our Mission: “Create the Extraordinary”

Our Vision: “We create spectacular worlds that immerse, inspire and connect you. We don’t perform magic; we create it with excellence.”

Our Values: “Blaze the Trail, Together We Win, All-In on Service”

Our corporate social responsibility framework, People Planet Play, represents our continuous dedication to enhancing economic development, uplifting the wellbeing of our Team Members and their families, and making positive contributions to the communities we operate in.

SALARY: $65,

Assist with day-to-day operations of Health Spa to ensure quality Guest Service.

• Monitor daily operations of the Spa to ensure proper staffing levels, par stocks, organization and cleanliness
• Assist employees in learning product knowledge as well as professional selling techniques and selling courtesies
• Recommend and assist with the implementation of Policies and Procedures for the reception Desk and Spa areas to maintain and improve the service we offer
• Act as the liaison between the Spa reception desk and all other Spa/Pool areas about requests for service from hotel guests
• Supervise the timeliness of lunch breaks based on traffic flow and activity in the Spa
• Follow all cash handling and register policies and procedures and adhere to payment card industry data security standards (PCI Compliance)
• Records and collects all service and product sales charges
• Schedule all Spa appointments and classes
• Balances and completes all paperwork and posting at end of shift
• Inform and educate guests about treatments, products and hotel services
• Read notes in Health Spa logbook from previous shift
• Train employees