Administrative Assistant – Front Office Medical Reception

Position: Administrative Assistant 2 – Front Office Medical Reception
The Student Health Center at the University of Nevada, Reno seeks candidates for current and future openings for Administrative Assistant 2’s to work in the Front Office of the Student Health Center. As the welcoming face of our clinic, you’ll play a crucial role in creating a positive patient experience. While these positions do not provide layoff rights and are contingent on funding, the experience gained and the benefits provided make it a rewarding opportunity.

The Administrative Assistant 2 is typically the first person patients come into contact with and will assist with investigating and resolving concerns, checking patients in for appointments, problem-solving questions, and relaying information regarding clinic policies and practices. The Administrative Assistant 2 schedules appointments including doctor appointments and procedures and tests in coordination with patient availability. This position also updates patient demographic data to ensure the accuracy of office records.

This position is responsible for collecting fees, co-pays, past due charges, and prepares the daily financial deposit.

The ideal candidate will possess outstanding customer service skills, the ability to juggle multiple tasks efficiently, a commitment to confidentiality, and strong decision-making abilities. Step into this exciting role and be a key part of our dedicated team!

PER EXECUTIVE ORDER , ALL MINIMUM QUALIFICATIONS HAVE BEEN WAIVED FOR THIS POSITION UNTIL December 31, 2025. Please refer to the link for more information:
** Required Qualifications
*** Graduation from high school or equivalent education and two years of clerical and administrative support experience which included experience in one or more of the following areas: maintaining records and files; preparing a variety of materials using a personal computer or word processor; assisting customers in completing forms and applications; and/or performing secretarial duties in support of professional staff;
** OR
* ** One year of experience as an Administrative Assistant I in Nevada State service;
** OR
* ** An equivalent combination of education and experience as described above.
** Schedule
* * The typical work schedule is Monday through Friday from 8:00 am to 5:00 pm; this is subject to change based on organizational needs.
** Compensation Grade
** Grade 25 In classified service, salary is in Grade and Step. The Step is determined based on the Nevada Administrative Code. Salary placement above a Step 01 at initial appointment is determined based on the recruitment, the candidate’s qualifications, internal equity and budgets. A request to accelerate salary must be approved by Human Resources and abide by the Nevada Administrative Code.

To view the classified compensation schedules, please visit: . Select Salary schedule, PP01. For more information, visit the
** The Perks of PERS
** Employees are enrolled in The Public Employee’ Retirement System of Nevada (PERS) upon hire. For information on contribution rates, please visit:
“I’m so thankful that I followed the path that lead me to a PERS retirement.  I was able to retire at age 60 with a paycheck close to my full salary. I watched the solid performance of PERS funds for 25 years.  Even in times of a poor economy, PERS kept it together!  I’m completely secure and confident that my retirement will always be there for me.”

– Robin

F.
Rich retirement plan
- ** Perks of Working at UNR
*** Health insurance options including dental and vision
- * Life insurance, generous annual and sick leave
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* E. L. Wiegand Fitness Center offers an annual or semester membership and family membership options.
* supports employees (and eligible dependents) through life's difficult moments. Mountain EAP is located in Reno and specializes in counseling and advising services for personal or interpersonal issues.
* Staff Employees’ Council (SEC) represents all Classified employees. SEC holds monthly meetings to provide a forum for employees to participate.
** Grants-in-aid for Classified Employees
** The University encourages employees to pursue training and educational opportunities available to them through the Nevada System of Higher…