Office Administrator​/Administrative Assistant

Position: Office Administrator / Administrative Assistant
Job Title:

Office Administrator / Administrative Assistant

Location:

Reigate, Surrey

Hours:

Full-time (Monday–Friday)
Salary:
Competitive, dependent on experience
About the Company
We are a fast growing B2B debt recovery agency supporting small and medium-sized companies. We pride ourselves on being transparent, efficient, and supportive to our clients. As we continue to grow, we are looking for a reliable and highly organised Administrator to support the day-to-day running of the business.

Role Overview
The Office Administrator will play a key role in keeping the business running smoothly. This is a varied, hands-on role ideal for someone who enjoys organisation, ownership of tasks, and being a central point of support within a small team.
You will be responsible for administrative duties, internal coordination, and supporting client-facing processes.

Key Responsibilities
Administration & Office Support

* Answering and directing phone calls professionally

* Maintaining accurate records and internal systems

* Filing, document management, and data entry

* Diary management and scheduling
Client & Case Support

* Assisting with onboarding new clients

* Preparing standard documents and correspondence

* Updating client records and case progress notes

* Liaising with third parties (e.g. clients, partners, service providers)
Finance & General Support

* Raising invoices and tracking payments

* Supporting directors with ad-hoc administrative tasks

* Ensuring internal processes are followed and documented
Skills & Experience Required
Essential

* Strong organisational and time-management skills

* Excellent written and verbal communication

* High attention to detail and accuracy

* Confident using Microsoft Office

* Ability to manage multiple tasks and prioritise workload

* Professional, reliable, and discreet
Desirable (but not essential)

* Previous administrative or office-based experience

* Experience in professional services, legal, finance, or similar environments

* Basic knowledge of invoicing or accounting systems
Personal Attributes

* Proactive and self-motivated

* Trustworthy and confidential

* Willing to learn and take ownership

* Friendly, professional, and approachable

What We Offer

* Competitive salary

* Supportive working environment

* Opportunity to grow with the business