Administrative Assistant

Receptionist / Administrative Assistant at L. Echevarria Attorneys at Law

L. Echevarria Attorneys at Law is seeking an experienced, bilingual Receptionist / Administrative Assistant to serve as the front line and gatekeeper of our firm. This role is ideal for a confident, client-focused professional who excels in intake, conversion, and customer experience. You will play a critical role in shaping first impressions, guiding potential clients through the intake process, and ensuring a seamless onboarding experience from the very first interaction.

The Receptionist / Administrative Assistant is responsible for managing client intake, front-office operations, and administrative coordination while delivering a high-touch, sales-oriented client experience. This position requires strong communication skills, professional judgment, and the ability to balance conversion, service, and operational support in a fast-paced legal environment. The right candidate is bilingual in English and Spanish, highly organized, and comfortable serving as both a client advocate and administrative anchor for the firm.

• $40,000 – $55,000 annual compensation package, commensurate with experience.
• Two (2) weeks of Paid Time Off (10 days), plus (1) additional week during the Christmas period, and paid holidays per Office schedule
• Employer-sponsored Medical Benefits
• Retirement Plan

Client Intake, Sales & Conversion

• Serve as the primary point of contact for prospective and existing clients in person, by phone, and via email, in both English and Spanish.
• Handle new client inquiries with a sales-oriented and service-driven approach
  , identifying client needs and guiding them through the intake process.
• Confidently explain firm services, processes, and next steps to potential clients.
• Follow up with leads and pending intakes to maximize conversion and engagement.
• Meet with clients to review and execute engagement letters once approved.
• Ensure potential new clients are onboarded promptly, accurately, and seamlessly
  , minimizing drop‑off.

Client Experience & Front Office Operations

• Deliver an exceptional customer service experience at every touchpoint, ensuring clients feel welcomed, respected, and supported.
• Maintain a polished, professional front‑desk presence that reflects the firm’s values.
• Manage scheduling and calendars for attorneys and staff to ensure efficient client flow.
• Answer, screen, and route calls, messages, and emails accurately and promptly.

Administrative, Compliance & File Management

• Run conflict checks in accordance with firm procedures and, once cleared, open new client files accurately and timely.
• Ensure intake documentation and client records are complete and properly maintained.
• Maintain well‑organized electronic and physical client files.
• Collaborate closely with attorneys, paralegals, and staff to support daily administrative operations.
• Assist the Office Manager with administrative coordination, internal processes, and operational support as needed.

Events, Marketing & Firm Support

• Assist with firm events, community outreach, and client‑facing initiatives
  , including preparation, coordination, and follow‑up.
• Support marketing projects
  , such as client communications, event promotions, and administrative marketing tasks, as directed.
• Help ensure a consistent, professional brand experience across client interactions and firm activities.

Success in this role means potential clients feel confident choosing the firm
, intake inquiries are converted efficiently, and clients consistently experience excellent service from their first interaction. The Coordinator balances sales effectiveness, strong customer service, and operational support
, while reliably assisting the Office Manager and contributing to firm events and marketing initiatives.

• Bilingual in Spanish and English (written and verbal) – required.
• Proven experience in a sales, intake, receptionist, or client‑facing administrative role (law firm or professional services experience strongly preferred).
• Demonstrated ability to engage, persuade, and convert potential clients while maintaining empathy and professionalism.
• Exceptional customer service,…