Security Delivery Professional SK

Overview

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Security Delivery Professional - Regina, SK

Location:

Regina, SK, CA

Jobs by Category:
Operations

Status:
Full Time

Schedule:

Regular

Join our team and what we'll accomplish together

Safety matters to our customers, so it matters even more to us! By using our technology and services, we are making businesses and homes safer and more convenient for our customers. We are bringing the power of technology to life for our residential, business and commercial customers. We’re always pioneering innovative equipment and services to keep our customers safe and you ll find yourself solving interesting problems in unique situations every day!

At TELUS, we are passionate about putting our Customers First and keeping thousands of residential and commercial customers safe and secure with our dedication to quality installations and superb customer service.

Here’s the impact you’ll make and what we’ll accomplish together

While security and surveillance installations are a large part of our work, this position would also take on jobs that involve much more than just alarm systems and cameras. From smart-home technology implementations to enterprise networking, we are now delivering customized home automation solutions and helping our customers experience a truly connected home or business. Your cleverness with technology and an intuitive problem-solving nature would make you a key member of our team.

Challenge yourself with us.

Here's how:

• By using your excellent communication skills and your dedication to building authentic customer relationships to deliver exceptional outcomes
• By installing and repairing complex residential/business alarm systems
• By identifying, analyzing and investigating customer concerns/issues
• By using your strong computer and networking skills to troubleshoot any customer issues
• By taking your passion for smart-home automation and the connected user experience to educate our customers on the possibilities of our technology

• Install and repair complex residential/business alarm systems
• Identify, analyze and investigate customer concerns/issues
• Utilize computer and networking skills to troubleshoot customer issues
• Educate customers on smart-home automation and connected user experience

What you bring

• Previous experience providing exceptional customer service
• Comfort with solutions-based selling, recommending products and up-selling TELUS services and products
• Bondable (security clearance and criminal record check required)
• Clean and valid Class 5 Driver's License without GDL or restrictions (or provincial equivalent); driver’s abstract required
• Normal colour vision for color-coded wiring
• Ability to handle physically demanding work (heavy lifting, crawling in confined spaces, all weather conditions)
• Comfort working at heights (ladders, man lifts, scissor lifts)
• Flexibility to work various shifts: days, evenings, weekends, holidays
• Willingness to support customers in various areas when needed
• Fluency in English; proficiency in other languages a bonus
• Pro-activeness, effective decision-making, ability to work with limited supervision
• Ability to plan, prioritize and thrive in a dynamic environment; teamwork and collaboration
• Follow safe work practices and safety regulations
• Enthusiasm for continuous learning and high performance
• Strong work ethic and professional integrity
• Outstanding interpersonal and team communication skills
• Professional, friendly, positive work ethic
• Ambitious self-starter

Security/alarm installation training will be provided

• Post-secondary education in electronics, computers/IT or similar
• Security Systems Technician Trades Qualified (TQ) certification
• Electrical FSR designation
• Previous security/alarm installation experience

Salary Range: $50,000-$74,000

Performance Bonus or Sales Incentive Plan: 5%

Actual total compensation will be determined based on knowledge, skills, performance and experience. We encourage all qualified candidates to apply, even if the posted salary range doesn t match your expectations. TELUS offers rewarding benefits, which may vary per job function, such as:

• Comprehensive total…