Account Manager
Job in
Regina, Saskatchewan, S4M, Canada
Listing for:
EMCO Corporation
Full Time
position
Listed on 2026-03-10
Job specializations:
-
Sales
Sales Representative, Account Manager
Salary/Wage Range or Industry Benchmark: 45000 - 55000 CAD Yearly
CAD
45000.00
55000.00
YEAR
Job Description & How to Apply Below
Position: Inside Account Manager
Job Description
As an Inside Account Manager, you will be responsible for interacting with customers primarily over the phone and by email. You will provide excellent customer service to generate and close sales and meet or exceed sales and gross profit targets to increase profit sharing while building long lasting loyal customer relationships.
Additional duties will include:
Process sales orders and turn quotations into orders through customer interactions, primarily over the phoneMaintain relationships with established key accounts and ensure that their requests are being metUse interpersonal skills to strengthen relationships with existing customers and increase market shareAct as a project manager (as needed) for large projects, which includes keeping detailed records of lead times and communicating lead time updates to the customerProspect and develop new customers using outbound calling campaignsMeet or exceed the Profit Centre’s gross profit and sales targetsAssist counter sales during peak hours and continue to drive business through face-to-face customer interactionsInvestigate and resolve customer issues such as pricing deductions and product returnsExpedite customer material with vendors when requiredFollow up with customers on quotes and outstanding ordersSupport the Outside Sales and Counter Teams with customer orders and issuesBe an integral part of the team supporting all activities that occur at the Profit CentreCommunicate to the Profit Centre Manager and Credit Department any changes in a customer’s business that might cause a credit riskPerform other tasks as requested by the Profit Centre ManagerQualifications
College and/or University degreeA minimum of 1 year of experience in customer service or inside sales/contractor experience preferredProficient in the use of Microsoft Office softwareOutstanding customer service and telephone skillsAbility to prospect new customers and increase sales with existing accountsPossess a high level of attention to detail and strong organizational abilities; must be able to multitask and balance many different deadlinesStrong written and verbal communication skills to build and maintain strong working relationships with customers, vendors, and teammatesAbility to identify customer requirements and provide profitable solutions and close the saleAble to learn and operate the applicable software system used to process ordersIntermediate math skillsPreferred
Skills:
Previous experience with or knowledge of plumbing and building products sold at the Profit CentreExperience using Trend and EclipseAdditional Information
Salary Range - $45,000-$55,000
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