NetSuite Functional Solutions Consultant - ACS; managed services- Products Vertical

Net Suite Functional Solutions Consultant - ACS (managed services)- Products Vertical

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The Advanced Customer Support team of Oracle Net Suite Professional Services is seeking a senior‑level consultant with expertise in Retail, Wholesale Distribution, or Manufacturing vertical markets. This direct‑hire position is home‑office based in major US and Canadian cities and requires moderate travel.

Oracle Net Suite is reinventing the engagement model for our growing installed base of valued Customers. The Advanced Customer Support (ACS) offering provides functional and technical ERP sustainment to drive continuous Net Suite improvement and value. With over one thousand Customers under management and accelerated enrollment of new Customers, we are adding significant headcount in North America to meet demand.

• Participate in the identification and documentation of customers’ Net Suite requirements.
• Drive the approach to remediate gaps and achieve consensus with the Customer.
• Use strategic design decisions while building solutions and architectural recommendations.
• Work with customers to remediate highest priority challenges.
• Lead customers and partners through the appropriate use of Net Suite leading practices ensuring these are factored into designs for standard and customized features.
• Architect solutions for complex business requirements, including configuration, integration, and technical components, in partnership with our Technical Services team.
• Gain and exhibit subject‑matter expertise, thought leadership, and work with the Product organization to ensure new product feature changes and capabilities are understood and adopted by customers and partners.
• Define detailed functional requirements for automations, integrations, and data migrations.
• Work with our technical team to design and unit test automations and integrations.
• Perform quality reviews of deliverables developed by other team members.
• Continue to increase product knowledge and pursue relevant certifications.

• 10 years of working experience with minimum 7 years of functional consulting and solution architecture experience.
• Strong Net Suite ERP Financials solution implementation and/or administration experience.
• Full life cycle ERP implementation experience.
• Developing end‑to‑end business process flows.
• Experience working with customers in defining and optimizing Order to Cash processes.
• Leading and managing business and functional design workshops with clients.
• Ability to be self‑directed, multi‑task, and lead others with minimal supervision.
• Adept at getting hands‑on with technology and presenting concepts effectively at various levels within a customer’s and/or partner’s organization.
• Passion for driving Customer satisfaction.
• Undergraduate degree or equivalent.

• Working experience in implementation of integration, data migration and customization work streams.
• Working experience in implementation life cycle activities (SIT, UAT, …).
• Working experience with cut over and go‑live activities.
• Working experience in triaging issues and risks associated with business and functional requirements.
• Strong analytical skills.
• Strong communication (written and verbal) and presentation skills.
• To be self‑directed and motivated.
• Leading team members with minimal supervision.

• Experience with global or large solution integrators.
• Experience with SaaS/Cloud architectures.
• Release management and/or Agile scrum master experience.
• Functional Certification with Net Suite or other ERP systems.

Up to 20%, as appropriate.

Oracle offers a comprehensive benefits package including medical, dental, vision, disability, life, and supplemental life insurance; 401(k) with company match; paid time off; paid parental leave; employee stock purchase plan; financial planning; and voluntary insurance benefits.

Oracle is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, and protected veterans’ status, or any other characteristic protected by law.