Junior Operator

Our Client, Archie Winthol Management, Inc. is expanding fast and looking for a Junior Operator to take their team to the next level.

Archie Winthol Management, Inc is a multi-family investment and property management company that prides itself on maintaining operational excellence and strong tenant and vendor relationships. The team is small, close-knit, and entrepreneurial—driven by a mission to help employees grow financially and personally while delivering exceptional real estate operations across the Bay Area.

• Respond to tenant maintenance requests and schedule timely service and repairs
• Maintain and update maintenance logs and report weekly on property conditions
• Conduct regular property inspections to ensure safety, cleanliness, and upkeep
• Coordinate and oversee recurring vendor services (cleaning, gardening, elevator, fire safety, etc.)
• Build and sustain strong relationships with service providers and contractors
• Identify and resolve property issues proactively before they upscale

• Act as liaison between tenants, onsite managers, and ownership
• Communicate updates, notices, and property information via email, phone, and in-person postings
• Handle tenant issues promptly and professionally, fostering a respectful community environment
• Support rent collection and assist with missed payments or late notices
• Coordinate move-ins and move-outs, including unit inspections and turnover readiness
• Prepare and assist in reviewing lease documentation and renewals
• Collaborate with leasing teams to ensure timely occupancy and rent-ready units

• Support the Operations Manager on property upgrades and development projects
• Work with city offices to facilitate permits, inspections, and approvals
• Track project timelines and communicate updates to leadership and vendors
• Assist with contractor coordination and ensure work is completed to company standards

• Stay current on state and local housing regulations, safety standards, and lease laws
• Ensure compliance with property documentation, inspections, and safety procedures
• Maintain accurate digital and physical records for leases, maintenance, and vendor agreements

• 1–3 years of experience in property management, operations, or maintenance coordination preferred
• Excellent communication and interpersonal skills; able to work with tenants, vendors, and executives
• Highly organized, dependable, and able to manage multiple priorities
• Comfortable commuting daily and occasionally responding to after-hours property needs
• Tech-savvy; able to learn and use CRMs, spreadsheets, and project management tools
• Spanish fluency or bilingual capability is a strong plus

• A proactive problem solver who takes initiative without waiting for direction
• Enthusiastic, positive, and highly organized
• A strong communicator with excellent follow-through
• Able to balance empathy with firmness in tenant interactions
• Driven, self-motivated, and eager to grow into greater operational responsibility
• Coachable, curious, and open to learning from a small, collaborative leadership team
• Grounded, accountable, and aligned with the company's focus on integrity, growth, and time mastery

LOCATION:

Redwood City, CA (San Francisco Bay Area)- 1099 Position