Chief of Staff, Chief Digital & Innovation Officer; CDIO

Overview

Who are we?

Equinix is the world’s digital infrastructure company®, shortening the path to connectivity to enable the innovations that enrich our work, life and planet.

A place where bold ideas are welcomed, human connection is valued, and everyone has the opportunity to shape their future. A career at Equinix means being at the center of shaping what comes next and amplifying customer value through innovation and impact. You’ll work across teams, influence key decisions, and help shape the path forward. You’ll find belonging, purpose, and a team that welcomes you—because when you feel valued, you’re empowered to do your best work.

The Chief of Staff (CoS) to the Chief Digital & Innovation Officer (CDIO) is a senior strategic leader who amplifies the CDIO’s impact and ensures the seamless execution of the global CDIO agenda. Acting as a trusted adviser, integrator, and force multiplier, the CoS operates across highly dynamic and ambiguous environments—routinely stepping into complex issues, driving clarity, and enabling high‑velocity executive decision‑making.

This role requires exceptional judgment, strategic thinking, influential communication, and the ability to represent the CDIO with credibility across the enterprise. As a central orchestrator of CDIO operations, the CoS ensures organizational alignment, accelerates execution, and connects the broader ecosystem of leaders, partners, and cross‑functional teams.

Reporting to the DCOO, the CoS leads the operating mechanisms that power CDIO strategy, ensuring the organization remains focused, informed, aligned, and equipped to deliver enterprise outcomes.

• Leadership Alignment & Organizational Effectiveness

• Architect and run CDIO operating mechanisms, including board engagements, leadership forums, offsites, functional all‑hands, and cross‑functional interlocks

• Create and facilitate the full DIO business rhythm, ensuring effective dialogue, decisions, accountability, and alignment to CDIO priorities

• Act as a proxy for the CDIO when required—representing their perspective, maintaining momentum, and ensuring seamless follow‑through

• Partner with Global Events to shape executive‑level engagements and long‑range planning

• Identify opportunities for leadership collaboration and promote cross‑functional integration on high‑impact initiatives

• Drive operational best practices that enhance decision‑making, time efficiency, and information flow

• Diagnose areas of misalignment and construct plans to realign teams around shared priorities

• Org & Employee Engagement

• Work with HRBP partners to address organizational issues, guide change management, and support talent strategy

• Maintain a strong pulse on the business and provide the CDIO with timely insight on organizational needs

• Champion employee engagement, recognition, Inclusion & Belonging, and Equinix Impact initiatives

• Shape and refine CDIO’s internal and external communications strategy in partnership with Communications teams

• Ensure cross‑organizational transparency, connection points, and information continuity

• Develop compelling, audience‑ready content for CDIO participation in internal forums, customer conversations, and external events

• Serve as a connective leader across Chiefs of Staff to ensure alignment across key teams and executives

• CDIO Time & Priority Management

• Partner closely with the Senior Executive Assistant to maximize the strategic impact of the CDIO’s time

• Continuously evaluate where the CDIO should focus—and confidently decline or redirect efforts that do not drive enterprise value

• Provide foresight and high‑impact preparation for upcoming engagements, ensuring the CDIO’s time is leveraged effectively

• Program & Portfolio Management

• Lead the development, tracking, and reporting of functional goals in partnership with CDIO and Business Operations leaders

• Identify operational friction (“sand in the gears”) and drive solutions that enable speed and productivity

• Shape and execute special projects that advance the CDIO agenda, using structured, disciplined project management

• Integrate CDIO initiatives into enterprise operating mechanisms—including Executive Staff, Strategy, and…