Project Manager, Operations Manager, Program ​/ Project Manager

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At Dexterity, we believe robots can positively transform the world. Our breakthrough technology frees people to do the creative, inspiring, problem-solving jobs that humans do best by enabling robots to handle repetitive and physically difficult work.

We’re starting with warehouse automation, where the need for smarter, more resilient supply chains impacts millions of lives and businesses around the world. Dexterity's full-stack robotics systems pick, move, pack, and collaborate with human-like skill, awareness, and learning capabilities. Our systems are software-driven, hardware-agnostic, and have already picked over 15 million goods in production. And did we mention we’re customer-obsessed? Every decision, large and small, is driven by one question – how can we empower our customers with robots to do more than they thought was possible?

Dexterity is one of the fastest growing companies in robotics, backed by world-class investors such as Kleiner Perkins, Lightspeed Venture Partners, and Obvious Ventures. We’re a diverse and multidisciplinary team with a culture built on passion, trust, and dedication. Come join Dexterity and help make intelligent robots a reality!

As a Project Manager at Dexterity, you will be responsible for detailed planning and execution of the robotic system deployment to multiple customer sites. The deployment process includes everything from conducting the site survey to managing the bill of materials/tools/equipment to site logistics for supporting Dex teams to managing the verification process and training for the production team (both customer operators and Dexterity production support team members).

In this role, you will be required to capture the learnings from the deployment and translate those into requirements for deployment process improvements and design improvements. A big part of the responsibilities will be ensuring there is detailed documentation for all aspects of the deployment.

In addition to driving the deployment of our hardware and software solutions, the PM will act as a leader amongst their peers and will be responsible for creating templates, best practices, and other materials to increase the overall efficiency and effectiveness of our project management and field teams.

Responsibilities of the role will include, but are not limited to:

Manage robotic deployments from planning to installation, commissioning, and training.

Manage the coordination between various team members at the deployment site including technicians, deployment engineers (hardware and software), design engineers, and supply chain team to ensure deployment quality and timely delivery.

Manage coordination and communication with customer stakeholders e.g. customer site managers and the customer facilities team

Provide overall standards for site-specific component sizing and delivery based on operational specifications.

Manage changes and upgrades to existing robotic deployments.

Manage backlog with a holistic understanding of operational and technological inter-dependencies between multiple robotic deployments.

Establish and implement project management processes and methodologies to increase deployment capacity and speed, reduce deployment costs, and exceed client expectations.

Hold teams accountable to ensure all deadlines and deliverables are on track and delivered.

Desired Skills

Experience in implementation/deployment project management with complex software/hardware solutions on time and within budget.

Experience building and managing geo-distributed project teams and 3rd parties (contractors, CMs, vendors).

Knowledge of existing and emerging technologies, practices, and processes in automation, material handling, logistics and distribution.

Experience developing and managing operating…