Clinic Manager - Wound Care Clinic

Clinic Manager – Wound Care Clinic

Stanford Health Care – Redwood City, California (Onsite)

We are seeking a Clinic Manager to oversee Wound Care Clinic services, ensuring continuous and optimal patient care across multiple sites or specialties.

Redwood City, California – 440 Broadway, Stanford Health Care – Onsite.

• Completes various special projects, which may require reviewing and analyzing information, identifying problems, recommending solutions, and writing reports.
• Cultivates and provides exemplary customer service, ensuring standards are consistently met or exceeded; identifies opportunities to improve services and takes corrective actions accordingly; analyzes customer/patient complaints, concerns and suggestions, and provides appropriate follow‑through, including prompt response to resolve any customer/patient complaints.
• Develops, recommends, implements, and interprets new or revised policies, standards, and procedures; monitors and enforces compliance.
• Ensures quality program management through compliance with federal, state and local regulations concerning health care and Joint Commission guidelines; continuously assesses care and services provided to meet or exceed patients’ needs and expectations; identifies opportunities to improve quality and assess key processes that directly affect patient services.
• Manages clinic facilities and environment, assuring safe and clean maintenance; coordinates maintenance, repairs, equipment, supplies; integrates intra/inter‑departmental systems.
• Participates in service development by supporting new health care providers; markets and promotes programs; functions as clinic liaison with community and business groups.
• Plans and integrates clinic functions to support hospital priorities; provides effective leadership and business acumen to maintain and grow services.
• Provides fiscal program management: prepares and maintains annual operating budget; monitors income and expenses; forecasts staffing and capital needs; prepares financial reports and projections; identifies opportunities to improve financial systems.
• Supervises and directs professional and support staff: analyzes staffing mix; interviews and selects new employees; assures training and orientation; monitors productivity; schedules work; coordinates payroll reporting; establishes standards and evaluates performance; implements disciplinary process; responds to grievances; ensures employee competencies and long‑term development through performance appraisals.
• Tracks the flow of medical records and patient information through the clinic.

• Bachelor’s degree from an accredited college or combination of education/experience.

• Five (5) years of progressively responsible and directly related work experience.

• Ability to contribute to health care policy formulation when working in partnership with a multidisciplinary team of health care providers.
• Ability to delegate responsibly according to ability, preparation level, and regulatory guidelines.
• Ability to develop programs and lead process improvement projects.
• Ability to establish the strategic direction and business plans for a functional group.
• Ability to initiate and implement change conducive to improvement in quality and safety of patient care delivery.
• Ability to provide leadership, influence others to meet patient needs and achieve shared goals, prioritize resources, promote cooperative behaviors; act as a role model, resource, mentor.
• Ability to supervise, coach, mentor, train, and evaluate work results.
• Ability to use information and stay abreast of developments in technology for communication, knowledge management, error mitigation, and decision‑making.
• Knowledge of current theories, principles, practices, standards, emerging technologies, techniques, and approaches in nursing and the health care system.
• Knowledge of laws, rules, regulations, and standards of certifying and accrediting bodies; hospital and departmental protocols, policies, and procedures governing nursing care.
• Knowledge of principles and practices of organization,…