Vice President, Business Systems, Technology

The Chan Zuckerberg Initiative was founded in 2015 by Priscilla Chan and Mark Zuckerberg to help solve some of society’s toughest challenges — from curing or preventing disease to improving education and addressing the needs of our local communities. We provide the operational support across our areas of work.

Across our work in Science, Education, and within our communities, we pair technology with grantmaking, impact investing, and collaboration to help accelerate the pace of progress toward our mission. Our Operations organization provides the support needed to push this work forward.

Operations consists of our Brand & Communications, Central Tech, Finance, People, Real Estate/Workplace/Events/Facilities/Security (REWFS), Strategy & Operations, and Ventures teams. These teams provide the essential operations, services, and strategies needed to support CZI’s progress toward achieving its mission to build a better future for everyone.

Our Central Tech team provides technology and security support for CZI and our grantees. We believe that Engineering, IT and Security are most effective when in sync and learning from each other on a daily basis. Across our three pillars of Infrastructure, Security, and Grantee & Partner Support, we enable our teams to achieve their goals faster and more securely. We leverage technology to automate manual processes, constantly innovate to optimize operations, provide first‑class support, and build solutions to enable the scale and execution of our business partners’ strategies and initiatives.

The Vice President of Business Systems will serve as the executive leader responsible for the product vision, strategy, governance, and execution of CZI’s enterprise platforms across Finance, People, Grants, Contracts (Legal), and Brand & Communications.

This role is accountable for evolving CZI’s systems ecosystem from distributed, domain‑specific tools into cohesive, product‑driven, mission‑aligned platforms. Success requires moving beyond system administration or vendor‑led implementations to design intuitive, end‑to‑end user experiences, reduce operational friction, and enable clear, data‑driven decision‑making across the organization.

As a key member of Central Technology’s leadership team, reporting to the Senior Vice President of Central Technology, the Vice President of Business Systems will shape organizational strategy, strengthen cross‑functional collaboration at scale, and build a world‑class internal tools organization. This leader will treat business systems as internal products, emphasizing product excellence, reliability, and seamless user experience to transform how a complex, mission‑driven organization operates at every level.

• Define and own the product vision and multi‑year strategy for business systems, ensuring internal platforms are designed around real user needs and aligned with CZI’s organizational priorities.
• Lead the evolution of Business Systems into a product‑led internal tools organization, with clear product ownership, discovery practices, prioritization frameworks, and roadmap discipline.
• Treat enterprise platforms (e.g., Workday, Salesforce, Coupa, Greenhouse, Ironclad) as foundational infrastructure, designing cohesive workflows and user experiences on top of them rather than relying solely on out‑of‑the‑box functionality.
• Build, lead, and mentor a high‑performing, multidisciplinary team spanning product, program management, engineering, analytics, and systems leadership.
• Establish governance frameworks and cross‑functional decision‑making models that support product strategy, trade‑off clarity, and long‑term platform health across Finance, People, Grants, Contracts (Legal), and Brand & Communications.
• Serve as a trusted executive partner to C‑level leaders and domain executives, translating organizational strategy and operational needs into clear systems and product direction.
• Oversee systems architecture, integration strategy, and data flows to ensure platforms are scalable, secure, compliant, and designed for long‑term evolution.
• Drive end‑to‑end workflow design, automation, and simplification, reducing…