Patient Care Coordinator II - Dermatology

Overview

1.0 FTE Full time Day - 10 Hour R2652670 Onsite  Dermatology Cutaneous Surg OPC Allied Health REDWOOD CITY, 440 Broadway, California.

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Day - 10 Hour (United States of America)

Stanford Health Care

• Key responsibilities include but are not limited to:
• Mastering PCC II
  
  Skills:
  
  Demonstrate proficiency in PCC II skills, acting as a model of professional development within the team.
• Complex Care Coordination:
  Undertake the coordination of multifaceted patient care, encompassing activities such as device monitor scheduling, processing, preparation, and result tracking.
• Procedure Assistance:
  Prep and assist with in-clinic procedures, and coordinate procedures with patients.
• Health Monitoring and Reporting:
  Monitor and report patient's lab results, blood pressure logs, weight logs, and other health tracking for medication management.
• Insurance Authorizations:
  Schedule peer-to-peer insurance authorizations for clinic visits, procedures/testing, and initiate and submit electronic prior authorizations for medications.
• Hospital Discharge Coordination:
  Coordinate and schedule appointments prior to hospital discharge.
• Additional Duties:
  Fulfill higher-functioning duties as defined by the department.
• Workforce Health and Wellness:
  Coordinate transitional return to work (TRTW) assignments within the TRTW framework.
• Ambulatory Multispecialty:
  Use special third-party software/programs (such as CHOIR for pain; Glooko for endo).
• Allergy Asthma Immunodeficiency Clinic:
  Master scheduling for all providers; develop EPIC flow sheets and documentation for allergen testing (food and environmental).
• Gynecology:
  Superuser for medical devices (Clinitek & Trophon).

• High School Diploma or GED equivalent AND one of the following:
  • Certificate of completion or official transcript from a medical assisting program
  • Completion of medical assistant training by a licensed physician or podiatrist
  • Certification as medical assistant through a Medical Board of California – approved medical assistant certifying organization

• At least four years of overall experience (including external experience)

• Knowledge, skills and abilities sufficient to function effectively at the level assigned
• Medical terminology proficiency
• Knowledge of coding and billing regulations
• Computer systems and software proficiency relevant to the role
• Effective spoken and written communication
• Problem solving and solution identification
• Customer service skills in high-volume, stressful settings
• Ability to work independently and as part of a patient care team
• Ability to follow instructions and standard operating procedures
• Familiarity with home health, care coordination, and clinical care skills
• Business communication proficiency, including clear writing of clinical reports
• Ability to learn and update clinical knowledge regularly (Health Stream, CE, etc.)
• Ability to understand population health concepts and related practices

• Current American Heart Association Basic Life Support for Healthcare Providers required

Stanford Health Care is committed to delivering an exceptional patient and family experience. All employees must adopt and execute C-I-CARE standards for patients, families, and colleagues. C-I-CARE underpins patient-centered interactions and supports health, healing and recovery.

• Know Me:
  Anticipate needs and status to deliver effective care
• Show Me the Way:
  Guide actions to better outcomes and health
• Coordinate for Me:
  Own the complexity of care through coordination

Equal Opportunity Employer Stanford Health Care values diversity and is committed to equal opportunity and non-discrimination in all policies and practices related to employment. SHC does not discriminate on race, color, sex, sexual orientation or gender identity, religion, age, national or ethnic origin, political beliefs, marital status, medical condition, genetic information, veteran status, or disability. People of all genders and backgrounds are encouraged to apply.

Qualified applicants with criminal convictions will be considered after an individualized assessment of the conviction and job requirements.

Base Pay Scale:
Generally starting at $34.58 - $38.91 per hour. The salary of the finalist will be set based on factors including internal equity, experience, education, and training. This pay scale is not a promise of a particular wage.