Team Leader, Southwest - Combined Packaging Regime

Job Description

As a Team Leader, you’ll play a vital role in supporting your team to shape the future of recycling in England. Working within Waste Markets & Shipments (WM&S), you’ll help develop a team of technical officers who support reducing waste, improving recycling standards, and supporting businesses to operate more sustainably.

• Manage a team of technical officers, providing leadership, direction and support prioritisation of specific operational and regulatory activities
• Monitor team and individual performance ensuring work is consistently delivered to the required standards and service levels
• Promote inclusion by respecting differences in the workforce and building a supportive and engaging working environment
• Be responsible for recruitment in your regime and sometimes the wider department, motivating and developing team members to achieve specific goals
• Develop and maintain relationships with internal and external stakeholders
• Manage difficult conversations with internal and external stakeholders, understanding the audience and communicating at the right level
• Lead effective changes to policy and processes to improve efficiency and/or safety of work
• Lead and support incident response, with full training and support provided, and additional payment where applicable
• Ensure the health, safety and wellbeing of yourself and your team
• Provide enthusiasm to improve how we do things
• Deliver results through your teams by monitoring workloads and reviewing progress on KPIs
• Manage challenging workloads and varying priorities, whilst taking ownership for your own personal development, and that of your team members

• A valid full UK driving licence is essential
• Experience leading a diverse group of people
• Ability to manage health, safety and wellbeing of self and team
• Excellent communication skills to engage with internal and external stakeholders, adapting your style to suit your audience
• Demonstrated ability to lead change successfully and identify ways to improve
• Proven track record delivering results through others, managing workloads, and reviewing progress on KPIs
• Capability to manage challenging workloads and varying priorities, taking ownership of personal and team development
• Knowledge of pEPR regulations, compliance and enforcement legislation is not essential and training will be provided

We are committed to building an inclusive workforce that reflects the communities we serve. Diversity and inclusion are central to how we work—we seek it, embrace it, and live it for the benefit of our people, our communities, and the environment. Flexible working patterns, including job sharing, are welcomed.

The role will be a mix of office and homeworking, with travel expected across both your area and nationally. It requires a full UK driving license.

The interviews are likely to be held week commencing the 12th of March 2026. In interview format it will be either virtual or face‑to‑face, to be confirmed nearer the time.

If you require further information, please refer to the candidate pack or contact the recruiting manager v

We are fully committed to having a diverse and inclusive workforce to reflect the communities we serve. We welcome flexible working patterns for all vacancies, including job share. We also have a Guaranteed Interview Policy to support those with a disability who are seeking employment.