Software Engineer II - Office Suite Shared

Position: Software Engineer II - Office Suite Shared Experiences
Overview

Microsoft is a company where passionate innovators come to collaborate, envision what can be, and build what's next. In the Office Suite Shared Experiences (OSSE) organization, we build large-scale data and service infrastructure that powers critical Office and Copilot experiences used by millions each day.

We are seeking a Software Engineer II who is excited about building scalable data pipelines, high-reliability shared services, and AI-driven engineering and insight tools. This role blends service engineering, data engineering, and applied AI/LLM work, giving you opportunities to shape customer-facing experiences and internal developer productivity.

Our culture values inclusion, technical excellence, curiosity, and a growth mindset-principles emphasized across Microsoft job design guidance.

Microsoft's mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.

Responsibilities

As a Software Engineer II, you will:

Build & Deliver

• Design and implement high-scale data pipelines (batch + streaming) and shared, multi-tenant services used across Office.
• Ship clean, maintainable, well-tested code in languages such as C#, Python, Java, C++, or Type Script/JavaScript.
• Develop robust observability (Metrics, Events, Logs, Traces) to ensure system health and strong reliability.

Operate & Improve

• Serve as a Designated Responsible Individual (DRI) on a rotational basis to monitor, troubleshoot, and mitigate service issues.
• Contribute to post-incident analysis, service improvements, and operational maturity aligned with expectations for engineers at this career stage.

AI, Insights & Experimentation

• Build prototypes and production services using LLMs (Large Language Models), agents, and ML workflows to surface insights, automate triage, and improve developer/feature efficiency.
• Partner with PM, Applied Science, Data Science, and partner engineering teams to define data instrumentation, insights, and intelligence experiences.

Collaboration & Culture

• Work across Office and Copilot organizations to align system architecture and shared investments.

Embody our culture and values.

Qualifications

Required Qualifications:

• Bachelor's degree in Computer Science or related field AND 2+ years technical engineering experience with coding in languages including, but not limited to, C, C++, C#, Java, JavaScript, or Python
  • OR equivalent experience.
• 2+ years experience building cloud services, distributed systems, or data pipelines.

Other Requirements:

Ability to meet Microsoft, customer and/or government security screening requirements are required for this role. These requirements include but are not limited to the following specialized security screenings:

• Microsoft Cloud Background Check: This position will be required to pass the Microsoft Cloud background check upon hire/transfer and every two years thereafter.

Preferred Qualifications:

• Master's Degree in Computer Science, Math, Software Engineering, Computer Engineering, or related field AND 3+ years experience in business analytics, data science, software development, data modeling, or data engineering
  • OR Bachelor's Degree in Computer Science, Math, Software Engineering, Computer Engineering, or related field AND 5+ years experience in business analytics, data science, software development, data modeling, or data engineering
  • OR equivalent experience.
• Experience with large-scale data processing, distributed systems, and backend service development.
• Familiarity with observability frameworks and MELT (Metrics, Events, Logs, Traces) instrumentation.
• Experience designing or integrating LLM/agentic workflows (RAG, tool/function calling, orchestration).
• Comfort with Jupyter for exploration and insight generation.

Software Engineering IC3 - The typical base pay range for this role across the U.S. is USD $100,600 - $199,000 per year. There is a different range applicable to specific work…