Account Manager

Job#: 3014350

Job Description:

Apex Systems is looking for an Account Manager to work on a remote 18 month contract for an education technology company. This person would be assisting in creating and delivering deployment programs to help our customers use our product.

Summary

* The Account Manager role is responsible for engaging with strategic customers and positioning the value of the product and solutions.

* This role will be focused on customers globally with different needs and unique challenges.

* The role is a hybrid position involving customer success and content creation (pitch decks, demos, assets) with a foundation in account management. The goal of this position is to activate and support customers through deployment, training, and leveraging the product to drive the most value in their scenario.

* The role is challenging, agile, and proactive, as the team is small and the marketing support is limited.

* The role is not focused on closing deals, but on generating interest, discovery, and alignment with customer needs and goals.

Requirements

* Experience in sales, sales enablement, customer readiness, or field enablement, preferably in the education or technology sector.

* Ability to ask follow-up questions and go deeper into customer pain points and challenges, based on the solutions we want to push.

* Familiarity with the product and its features, or willingness to learn quickly and independently.

* Ability to navigate the multitude of offerings and tailor the positioning to different customer segments and personas.

* Confidence and competence in having customer conversations, doing discovery, and positioning value.

* Competitive and goal-oriented mindset, with KPIs and targets to hit.

* Self-starter and problem-solver, who can create their own assets and demos when needed, using Word, PowerPoint, or other tools.

* Experience or interest in role-based scenarios and solutions selling, or programmatic outreach with an education background.

* Experience or interest in engaging with global customers.

* Proficiency in Salesforce CRM is highly preferred

EEO Employer

Apex Systems is an equal opportunity employer. We do not discriminate or allow discrimination on the basis of race, color, religion, creed, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), age, sexual orientation, gender identity, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, disability, status as a crime victim, protected veteran status, political affiliation, union membership, or any other characteristic protected by law.

Apex will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation in using our website for a search or application, please contact our Employee Services Department at [email protected] or .

Apex Systems is a world-class IT services company that serves thousands of clients across the globe. When you join Apex, you become part of a team that values innovation, collaboration, and continuous learning. We offer quality career resources, training, certifications, development opportunities, and a comprehensive benefits package.

Our commitment to excellence is reflected in many awards, including Clearly Rated's Best of Staffing in Talent Satisfaction in the United States and Great Place to Work in the United Kingdom and Mexico. Apex uses a virtual recruiter as part of the application process.  for more details.

Apex Benefits Overview:
Apex offers a range of supplemental benefits, including medical, dental, vision, life, disability, and other insurance plans that offer an optional layer of financial protection. We offer an ESPP (employee stock purchase program) and a 401K program which allows you to contribute typically within 30 days of starting, with a company match after 12 months of tenure. Apex also offers a HSA (Health Savings Account on the HDHP plan), a Support Linc Employee Assistance Program (EAP) with up to 8 free…