Quality Assurance Supervisor

Probi® is a global company focused exclusively on researching, manufacturing, and delivering probiotics for supplements and functional food. We are experts at managing stable, live bacteria from R&D through every stage of the manufacturing process and are dedicated to making the health-enhancing benefits of probiotics available to people everywhere. Our health concepts, formulations, and formats are supported by robust clinical documentation.

Since our founding in 1991 at Sweden’s Lund University, Probi has expanded its operations to more than 40 markets. We hold more than 400 patents globally.

We are seeking a highly motivated person to join and lead our Quality team and contribute their skills to help improve the efficiency of the team. This position will require working Monday through Friday 6:00 a.m. to 2:30 p.m.

The Quality Supervisor leads the Quality Assurance group in Washington and reports to the Global Quality Director. The Quality Supervisor is responsible for compliance to the Quality Management System and Food Safety Plans. They utilize quality skills to help identify and lead continuous improvement initiatives, ensure the quality attributes of products are met, and guide the QA teams in their day-to-day functions.

They monitor quality metrics and report these up to senior management. They are the primary point of contact for second- and third‑party audits and inspections, testing review and disposition, batch record review, and customer complaints and investigations. This role forms partnerships with plant leadership to drive the success of the organization.

• Ensure all requisite quality assurance activities are executed as specified in a timely manner.
• Maintain facility certifications including FSSC 22,000, Kosher, and Halal by ensuring SOPs and documentation are compliant with the Programs and Standards, including timely responses to findings and opportunities for improvements.
• Ensure proper maintenance and calibration of testing equipment.
• Review and approve Master Manufacturing Records and Batch Records
• Oversee the review and disposition of materials to ensure they meet specifications.
• Perform the role of PCQI and lead the plant’s Food Safety Plans
• Maintain accurate and complete records of all quality activities, ensuring documentation meets regulatory requirements and is readily accessible for audits.
• Manage change controls and variations, including conducting training for Operations, as appropriate.
• Conduct SOP training and re‑training quality’s processes and procedures.
• Investigate customer complaints using systematic methods and properly identify root cause and associated corrective and preventive actions.
• Keep current on changes in industry and regulatory standards for GxP requirements and advise on business impact.
• Ensure readiness of all quality activities incl. audits and inspections.
• Perform administrative duties associated with the Quality Assurance team such as scheduling and performance management
• Influence multiple stakeholders across Quality, Supply Chain and Product Development & Application departments as well as Suppliers and Customers, hence using a pro‑active mindset and ability to work with stakeholders to identify and resolve findings with solutions that are fit for purpose and ensure sustained compliance performance.

• Must be legally authorized to work in the US.
• Must be able to pass background check.
• Must be able to recognize audible hazards.
• Follow GMP, PPE, and company safety policies in performance of job duties.
• Perform other projects / duties as assigned.
• Must be able to work in a variety of conditions: noise, dust, heavy lifting, repetitive motion, standing for long periods of time.
• Must be able to read, write, and converse in the English language.

• Degree (BSc or MSc) or equivalent experience in a relevant technical field.
• Minimum of 2 years working within a cGMP regulated environment for ingredients, food, and dietary supplements.
• Demonstrated knowledge and experience with ISO 22,000 audits
• Demonstrated knowledge conducting hazard analysis and establishing risk‑based control…