Principal Service Engineer IS -AI and ML Architect

Principal Service Engineer IS - AI and ML Architect

Join Providence as Principal Service Engineer in Enterprise Information Services. Work in a culture focused on patient care, engaging in AI architecture initiatives that transform IT service delivery s role designs and implements AI‑driven guardrails, governance, and solutions to optimize workflows, enhance resilience, and deliver exceptional caregiver experiences.

Providence offers hybrid work options for candidates living within a daily commuting distance—up to 65 miles—from any of our primary office locations listed below.

• Washington:
  Seattle, Redmond, Renton, Vancouver
• California:
  Los Angeles, Irvine
• Oregon:
  Portland

• Bachelor's Degree in Computer Engineering, Computer Science, Mathematics, Engineering – OR a combination of equivalent education/experience
• 8 or more years of related experience
• Strong experience in automation, specifically related to deployment, recovery, or other manual processes
• Strong experience with n‑tier solutions
• Strong experience with resilience modeling (failure mode analysis) and ability to simulate service outages for point solutions (automated) and platforms (manually)
• Strong experience influencing engineering team members in translating customer and technical requirements into service architecture to meet Quality of Service Expectations
• Strong experience leading and representing the Service in backlog discussions and standups to establish appropriate prioritization of Live Site requirements
• Strong experience leveraging data and metrics to drive behavior, process, and priority decisions. Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions, or approaches to problems
• Strong experience in advanced problem solving using systematic procedures and investigating problems utilizing root cause analysis

• Master's Degree in Computer Engineering, Computer Science, Mathematics, Engineering – OR a combination of equivalent education/experience
• Experience in a Healthcare environment
• 8 or more years of experience in enterprise and cloud technologies
• 3 or more years of experience working with Artificial Intelligence and Machine Learning
• Translating business, caregiver, and technical requirements into resilient, compliant service architectures that meet KPIs
• Owning service disruptions, applying advanced diagnostics, and restoring service quickly while innovating from past experiences
• Designing and managing alerting, telemetry, and recovery systems to ensure 24x7 uptime and operational resilience
• Creating cost models, analyzing operational data, and driving efficiencies to maximize financial resources
• Acting as a thought leader, mentoring team members, and driving adoption of new technologies and best practices across IS

• California:
  Los Angeles and Irvine:
  Min: $71.23, Max: $121.29
• Oregon:
  Portland:
  Min: $68.33, Max: $116.36
• Washington:
  Seattle, Renton, Redmond:
  Min: $71.23, Max: $121.29
• Washington:
  Vancouver:
  Min: $68.33, Max: $116.36

Our best-in-class benefits support you and your family in staying well, growing professionally, and achieving financial security. We foster an inclusive workplace where diversity is valued, and everyone is essential, heard and respected.

At Providence, our strength lies in “Know me, care for me, ease my way.” We serve over 120,000 caregivers across numerous healthcare facilities. Our commitment to equitable opportunities is reflected in our Equal Opportunity Employer statement.

Providence is proud to be an Equal Opportunity Employer. We are committed to the principle that every workforce member has the right to work in surroundings free from unlawful discrimination and harassment on the basis of race, color, gender, disability, veteran, military status, religion, age, creed, national origin, sexual identity or expression, sexual orientation, marital status, genetic information, or any other basis prohibited by local, state, or federal law.

407311

Providence Jobs

Development/Engineering

Information Technology

Full time

Day

Business Professional

4011 SS IS ESI ENG PLATFORM

WA Renton 1801 Lind Ave SW

Hybrid

$See Posting - $See Posting