Project Manager, Operations Manager, Program ​/ Project Manager

Overview

The Project Manager leads and supervises all aspects of assigned projects within the solutions business, including new construction, renovations, upgrades, tenant improvements, and service upgrades. This position is responsible for managing project timelines, budgets, resources, and customer relations to ensure high customer satisfaction and positive financial outcomes. The Project Manager works collaboratively with internal teams, clients, subcontractors, vendors, and stakeholders to deliver projects on time and within scope.

An individual must be able to successfully perform the essential functions of this position with or without a reasonable accommodation.

• Lead and manage project coordination efforts, including contract review, procurement, scheduling, and resource allocation, ensuring projects are delivered on time, within budget, and to client expectations.
• Coordinate cross-functional teams, manage internal and external stakeholders, and act as the key point of contact for subcontractors, clients, and internal teams.
• Monitor and track project milestones, ensuring proper documentation and timely reporting to stakeholders.
• Take ownership of project deliverables and ensure compliance with quality standards and client specifications.

• Coordinate with internal teams and oversee subcontractor performance, ensuring timely and quality execution of project tasks.
• Negotiate contracts and manage change orders, scheduling, and coordination to ensure resources are aligned with project timelines and goals.
• Provide ongoing support to subcontractors, helping them understand and meet project expectations, safety guidelines, and quality standards.
• Foster effective relationships with subcontractors to ensure smooth execution and project success.

• Take responsibility for timely and accurate project billing, cost forecasting, and financial tracking to ensure alignment with project budgets.
• Prepare and manage monthly project revenue and expense reports, ensuring adherence to the Schedule of Values (SOV) and AIA billing processes.
• Perform detailed financial analysis to ensure project expenditures align with budgetary objectives and make necessary adjustments for any discrepancies.

• Take responsibility for managing and maintaining project documentation, including RFIs, submittals, contracts, subcontracts, compliance records, and As-Built documentation throughout the project lifecycle.
• Prepare detailed project status reports for Senior Project Managers, Project Executives, and Operations Managers, ensuring timely and accurate information on project progress.
• Ensure that all project documentation is organized and accessible to maintain transparency and traceability, supporting project communication needs.

• Identify, estimate, and pursue change order opportunities, ensuring accurate documentation and coordination.
• Oversee the negotiation and approval process with customers, ensuring that all changes are properly tracked and integrated into the project’s financials.
• Maintain up-to-date records on all change orders, ensuring that their impacts on project scope, schedule, and budget are clearly understood and communicated.

• Specify, order, and track project materials to ensure that all necessary items are available when needed for installation and commissioning.
• Maintain company tools, equipment, and materials, ensuring that items are in good condition and accessible for project use.
• Collaborate with project teams to adjust procurement schedules and material orders based on project timelines and unforeseen changes.

• Identify, assess, and monitor project risks and issues throughout the project lifecycle. Develop and implement mitigation strategies to minimize their impact on project success.
• Act as the primary point of contact for resolving operational or technical challenges, working closely with stakeholders to identify solutions.
• Escalate complex risks and disputes as needed while maintaining alignment with client and project…