Project Manager, Operations Manager, Program ​/ Project Manager

Benefits

U.S.

-based employees have access to medical, dental, and vision insurance, a 401(k) plan and company contribution, short-term and long‑term disability coverage, basic life insurance, and wellbeing benefits, among others. U.S.

-based employees also receive, per calendar year, up to 6 scheduled paid holidays. Additionally, eligible hourly/non‑exempt and exempt employees accrue up to 112 hours of PTO based on years of service and may annually take up to 8 hours of paid volunteer time. Additional paid sick leave is also provided if required by state or local law.

The Project Manager I is responsible for the successful delivery of small to moderately complex projects with well‑defined scopes. This role involves creating the structure and approach needed to drive project execution, including managing scope, resources, timelines, budgets, and communication. Projects typically involve short durations, 1–3 technical teams, and coordination with a customer. The Project Manager I ensures alignment with company strategy and goals by overseeing the full project lifecycle – from planning through execution to completion – while fostering collaboration across departments and maintaining clear, consistent communication.

• Independently translate client documents (e.g., Statement of Work, Letter of Intent) into actionable deliverables and milestones
• Develop, maintain, and manage comprehensive project plans, schedules, and timelines to achieve project goals
• Define project goals, outline the approach, and adjust as needed to meet delivery expectations
• Ensure all project requirements are documented, agreed upon, and aligned with organizational objectives
• Coordinate and allocate resources across cross‑functional teams, including virtual and matrixed environments
• Lead and manage project teams to ensure successful execution and delivery
• Monitor and manage project scope, budgets, and timelines, including spend‑to‑date, forecasted spend, and burn rates
• Track project changes, maintain detailed records (e.g., action item lists, risk logs, issue logs, change controls), and ensure proper documentation
• Communicate consistently with stakeholders, sponsors, and business partners on project status, milestones, risks, and key decisions
• Proactively identify and manage project risks and issues; lead escalations and implement corrective actions when needed
• Drive and facilitate effective project meetings with clear agendas, goals, and outcomes
• Ensure accurate billing by verifying project financials prior to invoicing
• Implement and manage project changes and interventions to ensure achievement of deliverables
• Foster stakeholder confidence through strong leadership, timely decision‑making, and consensus‑building
• Contribute to continuous improvement by identifying system enhancements and operational efficiencies

• Ensures Accountability
• Tech Savvy
• Communicates Effectively
• Values Differences
• Customer Focus
• Resourcefulness Drives Results
• Plans and Prioritizes
• Decision Quality
• Self‑Development

This position is based in a professional office setting and regularly utilizes workplace technology, including computers, smartphones, multifunction printers, cloud‑based filing systems, and collaboration tools.

This role requires physical capabilities that support the successful execution of key responsibilities. The employee regularly engages in verbal and written communication with colleagues and clients to address project‑related inquiries and must be able to convey accurate information clearly and efficiently. The position involves remaining seated at a workstation for approximately 75% of the time, with occasional movement throughout the office to access equipment, supplies, and shared resources.

Daily tasks include consistent use of computers and standard office technology such as keyboards, printers, and multifunction devices. The role also involves transporting equipment boxes weighing up to 25 pounds within the building and to other off‑site locations as needed for project support.

• Bachelor’s Degree
• 3-5 Years of Experience

• Solid…