Patient Service Specialist - Float

Position:

Patient Service Specialist - Float

PRN (as needed)

Weekdays, Monday through Friday

$21.00 - $24.00/hour

23515 NE Novelty Hill Rd. Suite B213, Redmond, WA 98053 (Home Clinic; will travel to different clinics in the area)

When patients enter our outpatient physical therapy center we want them to have an exceptional experience - starting at the front desk. That’s where you come in. As a patient service specialist, you’ll manage both the patient side and the business side of our center. Don’t underestimate the impact you can make on every patient’s care experience, even before they leave the waiting room.

• Start Strong:
  Our mentorship and orientation programs ensure a successful transition
• Recharge & Refresh:
  Generous PTO to maintain a healthy work-life balance
• Your Health Matters:
  Comprehensive medical/RX, health, vision, and dental plan offerings
• Invest in Your Future:
  Company-matching 401(k) retirement plans as well as life and disability protection

• Greet and register patients and provide information about what to expect during their visit and information about their next appointment as they check out
• Schedule patient appointments in person and via phone
• Regular communication with parties such as attorney offices, insurance companies and translation companies, market operational leaders, and business development team
• Collect co-pays from patients, manage payer approvals, and conduct insurance authorizations and verifications
• Will travel to different clinics in the area

• High School Diploma or GED

• 1 Year Front Desk experience
• 1 Year of Medical Office Experience