Collections Support Associate

Location:

Knoxville, TN or Seattle, WA. Must be available to work on-site at one of those locations.

The Collections Support Associate is responsible for meeting monthly business to business collection targets set by the client using written and verbal collections processes while protecting the client's relationship with the customer. This position interacts with senior managers, credit managers, account payable departments as well as other employees of various organizations.

• Meets monthly collection targets
• Directs cash application through remittance advice and statements as required
• Escalates issues in accordance with escalation policy
• Assists in the preparation of management reports in line with clients and Accenture's requirements
• Attends client meetings to discuss debtor performance and address issues as required
• Improves service deliverables to the client with innovative ideas

Job Requirements

• Must be US Citizen for this work.

• Minimum of 1 year of collections and/or Finance/Accounting/AR/AP

• Collections experience in a B2B environment

• Proficiency with MS Outlook and Excel
• Exceptional customer service skills, analytical skills and problem-solving skills
• Demonstrated team player, flexible, enthusiastic, innovative and proactive
• Self-starter with ability to work independently to prioritize to ensure compliance with strict deadlines
• Good organizational, multi-tasking and time management skills
• Proven ability to work in a high stress environment

Compensation at Accenture varies depending on a wide array of factors, which may include but are not limited to the specific office location, role, skill set, and level of experience. As required by local law, Accenture provides a reasonable range of compensation for roles that may be hired as set forth below.

We accept applications on an on-going basis and there is no fixed Final date to receive applications.

Information on benefits is here. ()

Role Location Hourly Salary Range

California $19.71 to $31.15

Cleveland $18.27 to $24.90

Colorado $19.71 to $26.88

District of Columbia $21.01 to $28.65

Illinois $18.27 to $26.88

Maryland $19.71 to $26.88

Massachusetts $19.71 to $28.65

Minnesota $19.71 to $26.88

New York/New Jersey $18.27 to $31.15

Washington $21.01 to $28.65

Requesting an Accommodation

Accenture is committed to providing equal employment opportunities for persons with disabilities or religious observances, including reasonable accommodation when needed. If you are hired by Accenture and require accommodation to perform the essential functions of your role, you will be asked to participate in our reasonable accommodation process. Accommodations made to facilitate the recruiting process are not a guarantee of future or continued accommodations once hired.

If you would like to be considered for employment opportunities with Accenture and have accommodation needs such as for a disability or religious observance, please call us toll free at 1  or send us an email or speak with your recruiter.

Equal Employment Opportunity Statement

We believe that no one should be discriminated against because of their differences.

All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law.

Our rich diversity makes us more innovative, more competitive, and more creative, which helps us better serve our clients and our communities.

For details, view a copy of the Accenture Equal Opportunity Statement ()

Accenture is an EEO and Affirmative Action Employer of Veterans/Individuals with Disabilities.

Accenture is committed to providing veteran employment opportunities to our service men and women.

Other Employment Statements

Applicants for employment in the US must have work authorization that does not now or in the future require sponsorship of a visa for employment authorization in the United States.

Candidates who are currently employed by a client of Accenture or an affiliated Accenture business may not be eligible for consideration.

Job candidates will not be obligated to disclose sealed or expunged records of conviction or arrest as part of the hiring process. Further, at Accenture a criminal conviction history is not an absolute bar to employment.

The Company will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. Additionally, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless…