Lil' Kickers Assistant Coordinator

General Summary

The Assistant Lil’ Kickers Coordinator supports the Lil’ Kickers Coordinator in managing the Lil’ Kickers and Skills Institute programs to ensure smooth operations and an exceptional experience for families. This role assists with scheduling, coach support, and customer communication while helping maintain program standards and safety guidelines.

Our unique culture is at the heart of all we do and is guided by our values and behaviors. It’s what we expect of ourselves and each other every day. We call it our “Code of Culture”.

Our Code of Culture includes Our Mantra, Our Actions We Live By, and Pete’s Promise:

• Respect The Past
• Accept Responsibility
• Pay it Forward

• Keep It Real. Always. We need open and honest discussions. We need courage to speak up and to call things out that aren’t good enough. And we navigate tough conversations with empathy and grace.
• Think Ahead. Be An Owner. Always be proactive, not reactive; be on the front foot. If we want to be an owner of this business, we must act like it!
• Stay Humble. Hustle Harder. Show up and do the hard work. Be a gritty, roll-up-your-sleeves kind of crew. Know it’s never about one person – we are a part of a powerful team.
• One Team. One Voice. Be ONE united team. When we move in the same direction, there are no limits to what we can accomplish.
• Be Curious. Ask Why. Stay member curious. We seek to understand, and we never settle. We ask questions to truly understand the core of a matter.

• Service Forward
• Ruthlessly Consistent
• Do the Right Thing

Nothing in this job description restricts management’s right to assign or reassign duties and responsibilities to this job at any time.

• Assist with scheduling classes and supporting coaches to ensure programs run smoothly.
• Minimum 15 hours per week coaching Lil' Kickers and Skills Institute classes.
• Help train and mentor coaches under the direction of the Coordinator.
• Provide customer service by answering questions and assisting with special requests.
• Monitor classes and report any issues related to safety or program standards.
• Assist with setup, cleanup, and maintenance of fields and equipment.
• Support marketing efforts, community events, and promotional activities.
• Help manage recommendation cards and customer care calls to maintain strong relationships with families.
• Perform other related duties as assigned by the Coordinator or Manager.

To perform this job successfully, an individual must be able to perform each primary job function satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Problem Anticipation / Deductive Reasoning — Ability to tell when something is wrong or is likely to go wrong and then apply general rules to specific problems to produce answers that make sense. Uses logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems and considers the relative costs and benefits of potential actions to choose the most appropriate one.
• Written Comprehension and Expression — Ability to read, understand and communicate information and ideas in writing so others will understand.
• Oral Comprehension and Expression — Ability to understand and communicate so others can understand ideas and information.
• Computer — Ability to develop and maintain computer records in Word, Excel and other software required by TBCC and regulatory agencies.

• Assistant Coordinators are team players who are reliable, creative, passionate, and willing to go the extra mile for the children and families in the program.
• No prior coaching experience necessary (training provided).
• Food Handler's permit required.

• This position deals with outside personnel such as residents and clients on a regular basis with contact in various forms such as in person, phone and email.
• Extreme environmental conditions do not exist.
• It is sometimes…