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Customer Success Mgr./ CSM Customer Service Rep

Customer Operations Process Specialist

Job in Redmond, King County, Washington, 98052, USA
Listing for: SpaceX
Full Time position
Listed on 2026-01-24
Job specializations:
  • Customer Service/HelpDesk
    Customer Success Mgr./ CSM, Customer Service Rep
  • Business
    Customer Success Mgr./ CSM
Job Description & How to Apply Below
A leading aerospace company in Redmond is seeking a Process Specialist for their Starlink Customer Operations. This role involves improving workflows, handling executive escalations, and designing A/B tests, all aimed at enhancing customer experiences. The ideal candidate will have a background in customer operations or a related field, along with strong process improvement skills. Competitive compensation includes potential stock options and comprehensive benefits, such as health insurance and paid leave.
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