Corporate Compliance Manager

Overview

JOB SUMMARY: Under the direction of the Director of Quality & Accreditation, the Corporate Compliance Manager is responsible for providing operational support to and daily management of Best Care’s Corporate Compliance Program to ensure full compliance with OIG and all applicable state and federal regulatory requirements; for effectively advancing a culture of accountability towards compliance; implementing/maintaining proactive, timely, and comprehensive standards and procedures;

identifying and managing compliance risks effectively; assists with appropriate investigations of suspected non-compliance as directed by the Corporate Compliance Officer/COO, and implementing/monitoring corrective actions, and continuous improvement efforts. This role supports the Compliance Officer/COO and collaborates/works closely with the Director of Quality & Accreditation and the Program Directors. All work is performed in alignment with Best Care’s mission, vision, values, strategic goals, and all state and federal regulations

• As delegated by Director of Quality & Accreditation, coordinates, monitors, and carries out day-to-day compliance activities and support ad-hoc projects;
• Partners collaboratively and builds strong professional relationships with key leadership across the organization. Supports the teams in problem solving, process improvement efforts, and standardized best practices to achieve corporate compliance initiatives;
• Manages, coaches, and develops the skills of the leadership team and its individual members in alignment with Best Care’s strategic plan and business needs;
• Designs and conducts audits and investigations, documents findings and recommendations, and maintains oversight from investigation/audit completion to remediation completed. Assists with assessment of potential findings and collaborates with business partners and compliance leadership to develop appropriate corrective action solutions and ensure appropriate reporting completed in timely manner;
• Partners with Program Directors for strategic improvement;
• Works collaboratively with all levels of staff with Best Care to build a strong knowledge of the Compliance Program and maintains compliance with regulatory standards/requirements across the organization. Assesses the need for additional training and education;
• Leads the Policy and Procedure Committee, ensuring policies are managed and posted timely to the agency policy library;
• Develops and delivers ongoing staff training programs and communication plans designed to promote an understanding of compliance issues and the consequences of non-compliance;
• Directs and oversees efforts to communicate compliance standards, awareness, and education for related healthcare compliance; periodically review and revise, as necessary, the Compliance Program’s training materials; provide updates and information briefings on regulatory developments;
• Develops, revises, implements, maintains, and enforces policies and procedures that ensure Best Care processes and sites operate in a legal, ethical, and efficient manner;
• Oversees the organization’s policy database and policy management processes to ensure efficient and effective guidance is readily accessible by all staff;
• Identifies opportunities to standardize and streamline compliance reporting processes to ensure open communication channels and appropriate reporting;
• Manages and continuously improves the formal system to enable employees to report any noncompliance without fear of retribution, ensuring that the reporting system is adequately publicized and that allegations of noncompliance are investigated and responded to promptly;
• Performs ongoing regulatory readiness through rounding with all departments (clinical and non-clinical) and assists in the ongoing maintenance of risk assessments and work plan updates;
• Regularly reviews relevant industry publications to ensure current compliance requirements are recognized, appropriately prioritized, and implemented. Communicates regulatory compliance changes/issues/trends to appropriate groups overseeing timely response to the required changes;
• Supports the Compliance Officer in…