Assistant Store Manager

Compensation Pay Range

$16.90 - $24.90

The actual hourly rate will equal or exceed the required minimum wage applicable to the job location. Additional compensation includes annual, quarterly performance, or premiums that may be paid in amounts ranging per hour in specific circumstances. Premiums may be based on schedule, facility, season, or specific work performed. Multiple premiums may apply if applicable criteria are met.

• Lead the store team members in providing excellent customer service to retail and professional customers.
• Supervise the customer service levels on the retail showroom.
• Work with the store manager to ensure the retail sales counter is adequately staffed, especially during peak retail business hours (lunch, late‑afternoons, evenings, weekends).
• Assist the store manager in setting team member goals, providing feedback on goal achievement, coaching/mentoring team members, and ensuring training is current.
• Assist in the hiring process by completing recruiting tasks, scheduling and participating in interviews,其他 evaluating candidates, and collaborating with management to select qualified team members.
• Ensure the telephone is answered according to company policy.
• Process buy‑online/ship‑to‑store, hub‑to‑store transfers, and DC add orders in a timely manner and contact customers upon shipment arrivals as needed.
• Utilize the electronic purchase order ledger to handle special orders and outside purchases efficiently and according to procedure.
• Process retail customer returns and exchanges efficiently; issue refunds accurately using the correct payment methods; and stage returned merchandise correctly.
• Ensure all merchandise, including core charges and warranties, are invoiced before product leaves the store.
• Communicate Zipline messages and delegate Image Maker and merchandising tasks as assigned.
• Ensure team members comply with company policies, including posted work schedules, change approvals, and clocking in/out.
• Perform all store opening/closing duties, including day‑end procedures, securing money/deposits, preparing bank deposits, managing security alarms, and securing delivery vehicles.
• Assist the store manager in maintaining the store building, parking lot, exterior signage/lighting, computer hardware, in‑store service/test equipment, and delivery vehicles.
• All other duties as assigned.

• Required:
  
  Sales Specialist Training, Assistant Manager Certification, and RSS Certification.
• Desired:
  Certified Parts Professional Certification; ASE Certification.
• Fluency in multiple languages (Spanish highly desired).
• Bilingual candidates encouraged to apply.

• Competitive wages & paid time off
• Stock purchase plan & 401(k) with employer contributions starting day one
• Medical, dental, & vision insurance with optional flexible spending account (FSA)
• Team member health/wellbeing programs
• Tuition educational assistance programs
• Opportunities for career growth
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O’Reilly Auto Parts is an equal‑opportunity employer. The Company does not discriminate on消息 basis of race, religion, color, national origin or ancestry (including immigration status or citizenship), sex, sexual orientation, gender identity, pregnancy, age (40 and over), veteran status, uniformed service member status, physical or mental disability, or genetic information. Qualified individuals with a disability may be entitled to reasonable accommodation under the Americans with Disabilities Act.

If you require a reasonable accommodation during the application or employment process, please email  or call recordó  option 1 with your requested accommodation and position details.