Color & Curl Concierge

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The Color & Curl Concierge / Colour & Curl Specialist is our steward to the industry, demonstrating our dominance in all things color related and in talent development, technical, social media, business and selling skills.

The Color & Curl Concierge / Colour & Curl Specialist is our steward to the industry, demonstrating our dominance in all things color related and in talent development, technical, social media, business and selling skills.

In addition to daily sales associate responsibilities, the CCC/CCS maximizes sales by:

• Determine customer color and care related needs and offer professional advice and recommendations to ensure the customer has the knowledge and products needed to meet their client needs.
• Communicate upward and cross functionally regarding calls, visits, orders, status of sales progress, follow-up plans and any assistance needed with customers, associates, and vendors.
• Responsible for ensuring customer concerns and questions are resolved in a timely, appropriate, and effective manner.
• Maintain a high standard of color and curl merchandising, placement, store signage, and proper display techniques to ensure the brand guidelines of an inviting atmosphere for customers.
• Stay informed regarding emerging trends, remain agile in response to market changes, and build industry knowledge to share with business partners, while adapting your own personal sales techniques in response to the competitive market.
• Ensure all store opening and closing procedures are performed correctly with occasional responsibility to make bank deposits and complete cash handling or other monetary transactions.
• Demonstrate our Cosmo Prof/BSG Culture Values and adhere to our company code of ethics and behavior.

• The people are creative, fun and passionate about beauty.
• Generous product discount and free sample products.
• You will receive a great education regarding our products through guided learning and certification courses.
• You will have ample opportunity for growth.
• You may qualify for benefits such as medical, dental, vision, 401k, vacation, sick and holiday time depending on hours worked.

• One year retail or sales-focused experience
• Licensed cosmetologist highly preferred in US and Canada
• Reliable transportation to service designated store and market.
• Ability to travel to shows and/or sales meetings at least 3 times a year.
• Strong business acumen and ability to interpret sales reports.
• Knowledge of retail sales, inventory control systems, visual merchandising, and POS applications.
• Proficiency with computers, iPads, mobile devices, and social media platforms.
• Flexibility to work additional hours and in different stores or in the field.
• Strong time management and organizational skills.
• Professional appearance and positive interaction with the public.
• Excellent written and verbal communication skills.
• Must pass Color Certification Test within 60 days of hire.

The environment involves typical safety precautions in offices, retail stores, and vehicles, including safe work practices with equipment, fire regulations, and traffic signals.

If you're excited about this challenge and want to stay updated on the latest hair and beauty trends, we’d love to hear from you.

"At Sally Beauty Holdings, we find beauty in diversity. Our inclusivity and self-expression are what fuel our innovation and growth. You are welcome here, and you can thrive here. We find beauty in YOU. Join us."

Qualified applicants will be considered without regard to race, color, religion, national origin, sex, or disability. SBH, Inc. is an Equal Opportunity Employer. All persons hired will verify identity and eligibility to work in the US.

Our company is a leader in wholesale and retail distribution of beauty supplies, committed to providing high-quality products and exceptional service. We celebrate diversity and self-expression, fostering innovation and growth. Join us and find beauty in YOU!