Senior Food Safety GM

Note: This operation runs 24/7, and individual schedules are determined by volume and client needs. Weekend availability is required and the facility is only closed three days each year.

The Food Safety & Quality Assurance General Manager is responsible for developing, organizing, and overseeing comprehensive food safety and quality programs across a nationwide network of kitchen and warehouse operations. This role ensures alignment with operational objectives, customer requirements, and all applicable regulatory standards.

The FSQA GM conducts both scheduled and unannounced internal inspections, audits, and peer reviews of kitchen operations. Responsibilities include leading food safety programs, managing regulatory and third-party audits, ensuring compliance with FDA, USDA, and other governing bodies, and driving corrective and preventive actions. This role also plays a critical leadership function in training teams, maintaining audit-ready documentation, and collaborating cross-functionally to protect the integrity of the food supply.

• Lead and oversee food safety and quality programs across all kitchen and service center locations nationwide.
• Manage, mentor, and develop a distributed team of 10+ quality and food safety professionals across multiple time zones.
• Ensure consistent execution of standards, expectations, and regulatory compliance across all locations.

• Develop, implement, and maintain comprehensive food safety and quality management systems, including HACCP and related programs.
• Ensure alignment with SQF, FDA, USDA, FSMA, and customer-specific requirements.

• Ensure full compliance with federal, state, local, and customer food safety regulations.
• Prepare for, coordinate, and lead regulatory inspections and third-party audits.
• Conduct internal audits, inspections, and peer reviews, including unannounced assessments.

• Supervise quality assurance and sanitation functions, ensuring daily execution of food safety and quality standards within warehouse and kitchen operations.
• Partner with site leadership to resolve operational quality or sanitation risks.

• Collaborate with Logistics and Service Center leadership to drive continuous improvement initiatives and standardize best practices.
• Investigate customer complaints, conduct root cause analysis, and implement corrective and preventive actions to eliminate recurrence.

• Establish, track, and report key performance indicators (KPIs) and quality metrics.
• Lead quarterly performance reviews and support ongoing professional development within the quality organization.

• Develop and deliver food safety training programs for operational teams.
• Maintain accurate, audit-ready documentation including SOPs, policies, records, and corrective action reports.

• Prepare management and financial reports related to quality and food safety performance.
• Present industry trends and risk assessments and align quality initiatives with broader business objectives.

• Ensure adherence to company policies, food safety regulations, and workplace safety standards, including OSHA requirements.

• Minimum of 5–7 years of progressive experience in food safety, quality assurance, or compliance within food manufacturing or food distribution environments.
• Demonstrated ability to lead and develop high-performing, geographically dispersed teams.
• Strong organizational, analytical, and communication skills with the ability to manage multiple priorities in a fast-paced environment.
• Bachelor’s degree preferred in Food Science, Microbiology, Biology, Public Health, or a related field; equivalent experience considered.
• Required certifications:
• HACCP Certification
• PCQI / FSMA Certification
• Ability to travel extensively and work flexible schedules, including weekends and holidays as needed.

The work environment…