Medical Assistant -Trainer

Job Summary

The Medical Assistant (MA) 2-Trainer performs patient-oriented procedures and tasks at all LLUHC sites, within scope of education and training, and under the supervision of physician, supervisor, and/or licensed staff person. The MA 2-Trainer has knowledge and experience with multi-departmental clinical back-office operations. The MA 2-Trainer provides temporary coverage to the various LLUHC departments while simultaneously serving as a preceptor/mentor. Serves as a preceptor/mentor to all Medical Assistants hired through the Medical Assistant Pool during the orientation/training period, MA Students during their externship, and other clinical MAs within the Loma Linda University Health Care (LLUHC) departments as needed.

The MA 2
- Trainer is an advanced Super User/Champion in LLEAP Electronic Medical Records (EMR) and serves as resource person within the departments during LLEAP EMR Upgrades/Go-Lives. Assists the LLUHC Nursing Administration Department with orientation, competencies, and additional trainings/initiatives as needed.

High School Diploma or GED required. Proof of completion required from a Credentialed or Nationally Recognized Medical Assistant (MA) program. Minimum two years of Medical Assistant clinical experience required. Minimum of one-year medical assistant training experience required. Minimum two years Electronic Medical Record (EMR) experience required. EPIC Super User/Champion training to be completed within 90 days of hire. Preceptor, mentoring, and leadership training required within 90 days of hire.

Knowledge of outpatient clinic front office and back office practices and policies, EMR user required. Able to consistently and effectively use of computer keyboard. Able to read; write legibly; speak in English with professional quality; use computer, printer, and software programs necessary to the position. Operate/troubleshoot basic office/patient care equipment required for the position. Relate and communicate positively, effectively, and professionally with others;

work calmly and respond courteously when under pressure; collaborate and accept direction. Provides leadership abilities via example, communication, and professionalism. Communicate effectively in English in person, in writing, and on the telephone; think critically; manage multiple assignments effectively; organize and prioritize workload; work well under pressure; problem solve; recall information with accuracy; pay close attention to detail; work independently with minimal supervision.

Distinguish colors and smell as necessary for patient care; hear sufficiently for general conversation in person and on the telephone or other electronic mode. Identify and distinguish various sounds associated with the workplace and patient care; see adequately to read computer screens, medical records, and written documents necessary to the position; discern temperature variances through touch necessary for patient care.

Basic Life Support (BLS)- Provider Course certification from the American Heart Association (AHA) required. Phlebotomy certification preferred. Valid/current unrestricted California Driver's License required. Proof of valid/current auto insurance required.