Sales Operations Administrator

Sales Operations Administrator - Redhill (12 Months)

Join to apply for the Sales Operations Administrator - Redhill (12 Months) role at Rapiscan Systems
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Overview Rapiscan Detection is an industry leader in detection technology, providing cargo and vehicle inspection systems and services for ports, borders, military, high‑threat facilities, and checkpoints to help customers combat terrorism, drug smuggling, illegal immigration, and trade fraud. We offer a broad array of scanning system configurations that leverage low, medium, and high‑energy X‑ray technology or multiple X‑ray technologies to address each customer’s unique security application requirements.

Our commitment to excellence in imaging performance, innovative design, and uncompromising quality ensures our solutions consistently deliver best‑in‑class imaging, high reliability, and operator satisfaction.

The role will be based on site at Redhill - 12 Month Maternity Cover

Responsibilities

• Perform administrative, operational, and sales support tasks, enabling the sales team to focus on selling and business growth.
• Serve as the single point of contact between the sales staff, internal resources, and partners.
• Manage sales order administration, including order entry, quotes, order status, and availability.
• Assist in logistics and operations coordination, including export and radiation safety compliance.
• Administer contracts to ensure timely shipments and installations.
• Advise the sales team on shipping status, literature requests, and service liaison.
• Continuously improve critical processes to meet high‑performance sales goals.
• Develop, enhance, and implement efficient processes and procedures.
• Provide support for RFPs, tenders, and proposals.
• Uphold the company’s core values of Integrity, Innovation, Accountability, and Teamwork.
• Demonstrate behaviour consistent with the company’s Code of Ethics and Conduct.

Qualifications

• Equivalent work experience in a similar role.
• Experience working with sales, marketing, technical support, operations, and service teams; strong problem‑solving skills.
• Results‑oriented, committed to teamwork and customer satisfaction.
• Strong organisational, attention to detail, and follow‑through skills.
• Ability to succeed in a high‑pressure, fast‑paced environment.
• High energy, self‑motivated, initiative‑taking, and capable of completing tasks.
• Diplomatic handling of difficult situations.