Property Services Contracts Officer

Position:
Property Services Contracts Officer

Salary:
Up to £33250 starting salary

Location:

Redhill, Surrey - hybrid and flexible working

** 36 hour working week, 35 days holiday (27 + bank 8 holidays), generous pension scheme, leading Employee Assistance Programme, flexible working, promoting a work-life balance

Permanent Position - job security with career progression opportunities.

About the role:

A leading charitable Housing Association who encourages personal development, offer great benefits and are a compassionate employer require a Property Services and Contracts Officer in Redhill, Surrey to support contract management, procurement, and performance of contracts within the Property & Estates Services team.

Duties for the role of Property Services Contracts Officer in Redhill, Surrey include:

• Support delivery of high-quality estate services across Voids and Repairs contracts.

• Ensure compliance and timely delivery by monitoring contractors’ adherence to health and safety legislation and ensuring that all works are scheduled, coordinated, and completed within agreed timescales and budgets.

• Build strong relationships with stakeholders to understand service needs, contribute to the development of tailored estate services, and ensure ongoing improvement of service provision.

• Administer contract processes effectively, including issuing work orders and variations, monitoring contractor performance, and identifying opportunities to enhance efficiency and value.

• Resolve service issues and complaints promptly and in line with complaints procedures, capturing lessons learned and applying them to continuous improvement planning.

• Maintain accurate service data by updating computerised management system with site inspection results, contractor performance records, and contract documentation.

• Contribute to the successful delivery of one-off or ad hoc projects, providing operational support and service insight as required.

• Foster community relationships by engaging with residents to understand concerns, support problem-solving around local environmental issues, and attend resident group meetings to provide updates and gather feedback.

To apply for the role of Property Services Contracts Officer in Redhill, you should have the following skills and experience:

* Knowledge & experience of Voids and Repairs Services

* Knowledge & experience of contractor management including Health & Safety management

* Proven Inspection and Work Scheduling skills

* Contract Law knowledge

Benefits include:

Starting salary up to £33250

Fantastic work/life balance with flexible, hybrid working

35 days holiday (27 days + 8 bank holidays)

36 hour week

Strong focus on learning and development, with opportunities to grow your skills and career

Enhanced maternity, paternity, and adoption pay

2 to 1 employer pension contribution

Funded health cash plan

Extensive wellbeing support

Voucher-based recognition scheme

Retail discounts

This is a unique opportunity for a Property Services Contracts Officer to join an organisation that genuinely cares for its people and offers some of the best benefits in the industry. So, if it is of interest, don't delay and apply today!

* Graham Rose is an employment business acting on behalf of our client