Retail Supervisor

Purpose:

Deichmann are seeking an enthusiastic and passionate Retail Supervisor to join the team in our Redditch store. You will have previous retail experience and ideally will have worked as a supervisor previously.

• Lead and supervise the store team in the absence of the Store Manager.
• Open & close the store, including cashing up and completion of associated administrative duties.
• Offer excellent levels of customer service and have a strong product knowledge.
• Lead by example, by recommending and promoting complimentary products with each sale.
• Assisting management in leading the team, to achieve store sales targets and KPI's.
• Support team members as and when required.
• Ensure that the store is correctly merchandised, product displays are refreshed and inviting to the customer.
• Process stock deliveries and store transfers.
• Deal with customer queries and complaints.
• You will have a positive attitude towards providing exceptional customer service, the ability to lead a team, the stamina to work on a fast‑paced shop floor and the capacity to work calmly under pressure.
• Previous supervisory experience including cashing up and banking.
• Self‑motivated, with a positive, can‑do attitude.
• Ability to supervise, motivate, coach and work with a team.
• Strong interpersonal and communication skills.
• Willingness to approach and serve all customers.
• The drive to exceed monthly performance targets.
• Methodical approach to completing daily tasks – including stock SKU management.
• High levels of attention to detail.
• The ability to work both individually and as part of a diverse team.
• The commitment to work 16 hours per week and the flexibility to work any day (Monday – Sunday).
• You will be offered a competitive hourly rate of up to £13.41 per hour + non‑contractual, hourly sales commission.

At Deichmann, our Retail Supervisors play a vital role in supporting the store management team and delivering an exceptional shopping experience to our customers. In return for your hard work, you will be offered fantastic opportunities for you to grow and develop within your retail career. This is a part‑time, permanent position and you will be contracted to work 16 hours per week.

Up to £13.41 per hour + non‑contractual, hourly sales commission.