Helpdesk Ops Leader: Drive KPIs & Support
Job in
Redditch, Worcestershire, B97, England, UK
Listed on 2026-02-28
Listing for:
Arcus FM Limited.
Full Time
position Listed on 2026-02-28
Job specializations:
-
Customer Service/HelpDesk
Client Relationship Manager, Customer Success Mgr./ CSM -
Management
Client Relationship Manager
Job Description & How to Apply Below
A leading facilities management company in Redditch is seeking a Helpdesk Operations Manager to oversee team performance and ensure high-quality customer service. The role involves managing resources, driving process improvement, and achieving key performance indicators. Candidates should have experience in customer service management and excellent communication skills. Benefits include a competitive salary, bonus scheme, and a comprehensive training program, along with a generous annual leave policy.
#J-18808-Ljbffr
Note that applications are not being accepted from your jurisdiction for this job currently via this jobsite. Candidate preferences are the decision of the Employer or Recruiting Agent, and are controlled by them alone.
To Search, View & Apply for jobs on this site that accept applications from your location or country, tap here to make a Search:
To Search, View & Apply for jobs on this site that accept applications from your location or country, tap here to make a Search:
Search for further Jobs Here:
×