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Customer Service Rep HelpDesk/Support Bilingual Customer Success Mgr./ CSM

Customer Resolution Specialist

Job in Redditch, Worcestershire, B97, England, UK
Listing for: Career Choices Dewis Gyrfa Ltd
Full Time position
Listed on 2026-01-20
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep, HelpDesk/Support, Bilingual, Customer Success Mgr./ CSM
Salary/Wage Range or Industry Benchmark: 40000 - 60000 GBP Yearly GBP 40000.00 60000.00 YEAR
Job Description & How to Apply Below
A leading customer service organization in Redditch is looking for a Customer Resolution Agent to manage complex queries and customer complaints. The ideal candidate will possess excellent communication and organizational skills, with a strong focus on customer service. Responsibilities include acting as the first point of contact for escalations, managing the work order process, and providing solutions to recurring issues.

The position offers a competitive salary, bonus potential, and extensive benefits, including annual leave and a pension scheme.
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