Operations Analyst

Operations Analyst

Redditch | Office-based
£40,000 | Permanent

Elliott Recruitment are working with a national, market-leading organisation to recruit an Operations Analyst to join their Redditch-based team.

This role is ideal for someone who enjoys producing meaningful management information that supports operational performance and senior decision-making. You’ll work closely with key stakeholders, including the Operations Director, providing clear insight into KPIs, trends, and performance across the business.

If you’re confident turning complex data into simple, actionable insights — and enjoy seeing your work directly influence decisions — this could be a great next step.

The role

As Operations Analyst, you’ll be responsible for delivering accurate, timely, and insightful management information. You’ll develop and maintain reporting packs and dashboards, monitor performance against KPIs, and provide analysis that helps the business understand what’s happening, why it’s happening, and where improvements can be made.

What you’ll be doing

* Producing regular and ad-hoc MI reports to support operational and strategic decision-making

* Monitoring KPIs and identifying trends, risks, and opportunities

* Building and maintaining dashboards and performance reporting packs

* Extracting, cleansing, and validating data from Salesforce and other systems

* Working with stakeholders to define KPIs and reporting requirements

* Providing clear commentary and insight alongside MI outputs

* Managing multiple data sources, including complex or imperfect datasets

What we’re looking for

* Proven experience in an MI, reporting, or performance analysis role

* Strong numerical and analytical skills

* Advanced Excel capability (pivot tables, formulas, data manipulation)

* SQL / MySQL knowledge

* Experience working with multiple data sources

* Operational Salesforce experience in current or most recent role

* Strong communication skills, with the ability to explain data clearly to non-technical audiences

What’s on offer

* Competitive salary of £40,000

* Permanent role within a stable, national organisation

* High visibility role with exposure to senior stakeholders

* Opportunity to influence performance through insight and reporting

* Collaborative, professional working environment

If you’re a data driven professional who enjoys making data meaningful — and wants a role where insight genuinely drives action — we’d love to hear from you.

Apply online today — immediate interviews available