Commercial Sales Manager

The Role

We are seeking a commercially driven and results-focused Business Development & Key Account Manager to drive revenue growth, win new business and develop strategic ecommerce and fulfilment accounts. This is a high-impact role responsible for exceeding revenue and profit targets, strengthening customer relationships, and identifying new commercial opportunities across both domestic and international markets.

• Achieve and exceed revenue and profit targets
• Win new business through proactive prospecting and lead generation
• Develop and grow existing key accounts through strategic account planning
• Manage customer contracts and SLAs, ensuring KPI delivery
• Identify cross-selling and value-added service opportunities
• Act as the primary point of contact for nominated accounts
• Produce regular sales reports, forecasts and performance updates
• Collaborate with internal teams to ensure seamless service delivery
• Drive operational improvements, efficiency and cost reduction initiatives

• Minimum 5 years' B2B sales experience within ecommerce, fulfilment or logistics (B2C exposure desirable)
• Proven track record of achieving and exceeding revenue and profit targets
• Strong understanding of carrier networks and ecommerce supply chains
• Demonstrable success in winning new business and growing existing accounts
• Commercially astute with strong negotiation skills
• Confident communicator with the ability to influence at all levels
• Highly organised, self-motivated and results-driven
• Full clean driving licence
• Willingness to travel (UK and occasional international travel)

• A proactive, “can-do” mindset
• Strong relationship-building skills
• The ability to manage multiple commercial processes and priorities
• A focus on continuous improvement and operational excellence
• The drive to close deals and deliver sustainable growth

Monday to Friday, 8:30am - 5:30pm (plus reasonable additional requirements aligned to the role)