Service And Warranty Technician

Service and Warranty Technician

Location:

Redditch

Pay: £13.00 per hour

To work within Service and Warranty operations, to assist in the maintenance, repair and overhaul of windscreen wiper systems and associated product.

• Booking in and out of related product, using SAP system and RMA process
• Carry out mechanical and electrical repair, refurbishment and overhaul of returned product
• Inspect returned product, identify faults and troubleshoot issues
• Write reports detailing findings for returned product
• Dealing with customer returns and providing customer support
• Liaise with Quality Team on findings from product issues
• From time to time provide on-site support

• Experience in manufacturing is preferred
• Knowledge of reading and understanding technical drawings
• Soldering skills a bonus
• Computer literature - Experience with SAP, Microsoft Word and Excel
• Strong interpersonal, organisational and planning skills
• Good communication and interpersonal skills in order to liaise with customers
• Excellent oral and written communication
• Ability to present data effectively paying attention to detail
• Flexible proactive approach to work
• Ability to work in a team
• Ability to work in a fast paced, diverse, environment
• Ability to stay calm under pressure

If you are interested in our Service and Warranty Technician role, then please apply now or call the HR Team on (phone number removed)