Account Representative

Description

Account Representative/Sales Representative – Lifemed Pharmacy Services

Are you passionate about building strong relationships and driving business growth in the healthcare industry? Lifemed is looking for a motivated Account Representative to join our dynamic team and make a meaningful impact on long‑term care facilities and senior living communities.

At Lifemed, we believe in delivering exceptional pharmacy services that improve patient care and support facility success. As a Account Representative, you’ll be the face of Lifemed—developing trusted partnerships, ensuring compliance, and driving strategic growth in our Northern California territory.

• Be the Connector: Build and maintain strong professional relationships with facility owners, administrators, Directors of Nursing, and other key decision‑makers.
• Stay Proactive: Develop a cadence of regular facility visits and attend business review meetings to ensure alignment and satisfaction.
• Drive Growth: Identify new business opportunities, execute territory‑specific strategies, and represent Lifemed at industry events.
• Ensure Excellence: Manage expectations, resolve issues, and support onboarding for new facilities.
• Collaborate & Communicate: Work closely with internal teams to deliver seamless service and share market insights.
• Stay Compliant: Keep up‑to‑date with healthcare regulations and ensure all activities meet federal, state, and local standards.

• Strong relationship‑building and communication skills.
• Experience in healthcare, pharmacy services, or long‑term care (preferred).
• Ability to manage multiple priorities and thrive in a fast‑paced environment.
• Knowledge of compliance standards (Title 22, CMS guidelines) is a plus.
• A proactive, results‑driven mindset with a passion for customer success.

• Competitive salary and performance incentives.
• Comprehensive benefits package.
• Opportunities for professional growth and development.
• A supportive team environment where your contributions truly matter.

Ready to make a difference? Apply today and help us deliver exceptional pharmacy services that improve lives and strengthen communities.

• Develop cadence of regular, proactive facility visits.
• Establish and maintain strong professional rapport and relationships with long‑term care facility decision‑makers, including facility owners, administrators, Directors of Nursing, and other key stakeholders.
• Identify key decision makers and build relationships to gain access to all decision makers.
• Attend and participate in facility business review meetings.
• Identify at‑risk accounts and consult with pharmacy leadership to develop action plans to address issues.
• Manage facility expectations of contractual agreements.
• Assist Pharmacy Manager and Operations Manager on all contract renewals within assigned time frames.

• Track and report all sales activities, customer interactions, and market developments.
• Prepare and present sales reports to management.

• Maintain daily communication with internal pharmacy staff to ensure seamless coordination and alignment of service delivery with customer needs.
• Collaborate consistently with internal teams to relay customer feedback, resolve service issues, and support continuous improvement in customer satisfaction and operational performance.
• Actively participate in regular pharmacy and cross‑functional team meetings, providing updates on sales activities, market insights, and customer needs to align sales efforts with operational capabilities.
• Maintain clear, professional, and responsive communication with external stakeholders, including administrators, clinical staff, and decision‑makers at long‑term care and senior living facilities.

• Ensure all account activities and interactions adhere to federal, state, and local regulations, including company policies and ethical standards governing long‑term care and pharmacy services.
• Maintain up‑to‑date knowledge of industry regulations, including Title 22, CMS guidelines, and other applicable healthcare compliance standards relevant to long‑term care facilities…