Visit Coordinator Dental

Overview

Visit Coordinator Dental (Manufacturing)

Base Pay: $22.00 - $32.50 / hour

The primary function of the Visit Coordinator is to greet and assist Dental Center patients and provide direct and indirect clerical/appointment support to the clinical team. The Visit Coordinator is also responsible for patient program coordination, schedule appointments, complete patient registration procedures, computer data entry, and process patients at check out. Serves as role model to staff in providing excellent customer service to patients.

Act as liaison between back office and provider to ensure timely and orderly patient flow.

• Professionally representing our clinic through initial patient contact.
• Answering a multi-line phone system in a timely fashion, handling or routing calls.
• Greeting and directing patients in person.
• Monitoring and responding to voice mail messages.
• Scheduling patient appointments and confirming appointments as instructed.
• Maintain clinic schedule.
• Gathering patient information regarding current dental concerns.
• Professional contact with local pharmacies and medical and dental providers.
• Supervise completion of registration and health history forms for new patients and review for returning patients.
• Preparation of patient charts. Registration and correction of patient information into computer systems.
• Post daily schedules. Scan documents in patient charts.
• Understand and communicate patient referral sources. Prepare visit slip.
• Collect and verify appropriate paperwork for patients payment program. Obtain pre-authorizations when needed.
• Inventory control and ordering of front office supplies. Discussing fees, collecting payments.
• Coordination of post-op and lab. Assisting patients to determine eligibility for financial programs.
• Maintaining orderliness in reception area. Check out patients, data entry and charge capturing.
• Gather medical information as needed from EMR such as tasks, referrals, medication lists, lab results, common scanned and digitized forms.
• Other duties or special projects as assigned.

• Exceptional oral and written communication skills.
• Punctual and dependable.
• Interact courteously, efficiently and compassionately with a diverse patient population.
• Ability to display excellent public relations and maintain a professional attitude and appearance.
• Independent problem solving. Thorough attention to detail.
• Excellent interaction skills with employees and patients.
• Ability to adapt to various job duties and focus quickly.
• Basic computer literacy. Typing 35 WPM.

• High school diploma or equivalent.

• Experience working with common health care programs.
• Experience working with patient registration procedures.
• Basic knowledge of medical or dental terminology.

SCHC understands the importance of good health for every employee. We offer a comprehensive benefits package to ensure employees and their families receive the optimal in health care coverage, along with options to meet their needs.

• Competitive wages
• Medical insurance
• Dental insurance
• Vision insurance
• 403(b) retirement plan with matching employer contribution
• Long-term disability coverage
• Life insurance
• Accidental death and dismemberment insurance
• Supplemental Insurances
• Flexible spending account
• Paid vacation
• Paid sick
• Paid holidays
• Paid CME time and CME allowance
• Employee assistance program
• Jury duty pay
• Bereavement pay
• Prescription discount program
• 529 college savings plan
• Educational reimbursement program
• Free telemedicine service for benefit eligible employees

Shasta Community Health Center is an Equal Opportunity Employer.