Customer Service

O2 Employment Services is working with a reputable Company to find their next Customer Service Representative. This position is full-time and is based in Redding, CA.

The ideal candidate will understand the importance of superior customer service, reliability and a willingness to learn while contributing to a great company.

• $18 - $19
• Vision, dental, and medical insurance offered through O2
• After the probationary period, employees become eligible for PTO, vacation and holiday pay, bonus opportunities, Prestige Urgent Care membership, IRA matching and additional benefits.

• Excellent communication and interpersonal skills.
• Proficient in using Google Workspace (Gmail, Google Docs, Google Sheets, etc.).
• Ability to manage multiple tasks and prioritize effectively.
• Experience with multi-line phone systems is a plus.
• Strong organizational skills and attention to detail.
• Responsive and able to handle customer inquiries promptly.

• Greet and assist customers in a professional and friendly manner.
• Manage a multi-line phone system, directing calls to the appropriate departments.
• Handle customer inquiries and provide accurate information about our products and services.
• Respond to customer emails promptly and efficiently.
• Utilize Google Workspace apps (Gmail, Google Docs, Google Sheets, etc.) for daily tasks and record-keeping.
• Maintain an organized and clean front desk area.
• Assist with administrative tasks as needed.

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

O2 Employment Services is an Equal Employment Opportunity Employer. Reasonable accommodations may be made to enable individuals with disabilities or sincerely held religious beliefs to perform the essential functions of the position.